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Message #80471
[Bug 1370777] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1370777
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1370777
Title:
Broadcom BCM20702A0 [0b05:17cf] not detected - Ubuntu 14.04
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ubuntu 14.04
$ uname -r
3.13.0-35-generic
$ lsusb
Bus 003 Device 004: ID 0b05:17cf ASUSTek Computer, Inc.
$ usb-devices
T: Bus=03 Lev=01 Prnt=01 Port=06 Cnt=03 Dev#= 4 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=ff(vend.) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=0b05 ProdID=17cf Rev=01.12
S: Manufacturer=Broadcom Corp
S: Product=BCM20702A0
S: SerialNumber=240A6438F45E
C: #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
I: If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
I: If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I: If#= 3 Alt= 0 #EPs= 0 Cls=fe(app. ) Sub=01 Prot=01 Driver=(none)
$ lspci -nnk | grep -iA2 net
00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection I217-V [8086:153b] (rev 05)
Subsystem: ASUSTeK Computer Inc. Device [1043:859f]
Kernel driver in use: e1000e
03:00.0 Network controller [0280]: Broadcom Corporation BCM4352 802.11ac Wireless Network Adapter [14e4:43b1] (rev 03)
Subsystem: ASUSTeK Computer Inc. Device [1043:855c]
Kernel driver in use: wl
$ lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 0b05:17cf ASUSTek Computer, Inc.
Bus 003 Device 005: ID 0bc2:a0a4 Seagate RSS LLC
Bus 003 Device 003: ID 1b1c:1b07 Corsair
Bus 003 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
$ lsmod
Module Size Used by
usb_storage 62209 1
rfcomm 69160 0
bnep 19624 2
bluetooth 391136 10 bnep,rfcomm
binfmt_misc 17468 1
nls_iso8859_1 12713 1
snd_hda_codec_hdmi 46368 1
joydev 17381 0
eeepc_wmi 13151 0
asus_wmi 24191 1 eeepc_wmi
sparse_keymap 13948 1 asus_wmi
x86_pkg_temp_thermal 14205 0
intel_powerclamp 14705 0
coretemp 13435 0
lib80211_crypt_tkip 17619 0
kvm 451511 0
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
ghash_clmulni_intel 13216 0
aesni_intel 55624 0
aes_x86_64 17131 1 aesni_intel
lrw 13286 1 aesni_intel
snd_hda_codec_realtek 65580 1
gf128mul 14951 1 lrw
glue_helper 13990 1 aesni_intel
ablk_helper 13597 1 aesni_intel
cryptd 20359 3 ghash_clmulni_intel,aesni_intel,ablk_helper
serio_raw 13462 0
snd_hda_intel 56451 5
nvidia 10675249 50
snd_hda_codec 192906 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep 13602 1 snd_hda_codec
snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
snd_seq_midi 13324 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_rawmidi 30144 1 snd_seq_midi
wl 4207846 0
snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
lib80211 14381 2 wl,lib80211_crypt_tkip
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 29482 2 snd_pcm,snd_seq
cfg80211 484040 1 wl
snd 69322 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
mei_me 18627 0
mei 82276 1 mei_me
lpc_ich 21080 0
soundcore 12680 1 snd
drm 303102 2 nvidia
mac_hid 13205 0
parport_pc 32701 0
wmi 19177 1 asus_wmi
ppdev 17671 0
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
hid_generic 12548 0
usbhid 52570 0
hid 106148 2 hid_generic,usbhid
psmouse 106678 0
ahci 25819 4
libahci 32716 1 ahci
e1000e 254433 0
ptp 18933 1 e1000e
pps_core 19382 1 ptp
video 19476 1 asus_wmi
Solutions I tried:
This solution below came from
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/906832/comments/23
- sudo -i
modprobe btusb
echo "0b05 17cf" >> /sys/bus/usb/drivers/btusb/new_id
This solution below came from
http://ubuntuforums.org/showthread.php?t=2243407&p=13123599#post13123599
echo 'install btusb modprobe --ignore-install btusb ; /bin/echo "0b05
17cf" > /sys/bus/usb/drivers/btusb/new_id' | sudo tee
/etc/modprobe.d/btusb.conf
sudo modprobe -rfv btusb
sudo modprobe -v btusb
Both doesn't work after reboot.
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References
