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[Bug 1370018] Re: igb driver does not initialize network cards - no link intel I210 rev03

 

Did a little more testing with the new kernels sent

Network configuration:
eth0 static IP, ping to alias eth0:0
eth1 dynamic, ping to eth1


                  3.13.0-37             3.16.0-16
                  eth0  eth1            eth0    eth1
coldboot          y5    y6              y1      y
unplug/plug 1     y5    y6              n2      y
unplug/plug 2     y5    y7              -      -
softboot          y5    y6              y3      y
unplug/plug 1     n8    n8              n4      y
unplug/plug 2     n9    n9              n4      y


(y1) long time needed for first ping on eth0 + nic errors (only RX no TX + lost) ... see attachement: error_316016.txt
(n2),(n4) No light at nic (eth0), ping is working !!, mii-tool no-link
(y3) all lights on, nic errors (only RX no TX + lost)
(y5) lost packets on eth0
(y6) no TX count on eth1 (only 2 packets)
(y7) no-light on eth1, no TX count on eth1, ping is working ... see attachement: error_313037.txt
(n8) no-light on eth0 (plugged eth1 first), no ping on eth0 and eth1 !!
(n9) no-light on eth0 (plugged eth0 first), no ping on eth0 and eth1 !!

-------------------------------------------------------------------------------------------------------------------------

Did Testing again with standard ubuntu kernel 3.13.0-35-generic to check unplug/plug 
with latest intel driver (igb-5.2.9.4) installed manually - driver is also screwed up (even worse)

                  3.13.0-35
                  eth0  eth1
coldboot          y10   y
unplug/plug 1     n11   n11
unplug/plug 2     n12   n12
softboot          y13   y13
unplug/plug 1     n14   n14
unplug/plug 2     n15   n15

(y10) No TX count on eth0, nic errors (only RX no TX + lost)
(n11) no ping on eth0 and eth1, no light on eth1 (plugged eth0 first)
(n12) no ping on eth0 and eth1, no light on eth1 (plugged eth1 first)
(y13) lost packets on eth0, no TX count on eth1
(n14) no ping on eth0 and eth1, no light on eth0 (plugged eth0 first)
(n15) no ping on eth0 and eth1, no light on eth0 (plugged eth1 first)


hope the output format ist posted with fixed spacing ...
?field.comment=Did a little more testing with the new kernels sent

Network configuration:
eth0 static IP, ping to alias eth0:0
eth1 dynamic, ping to eth1


                  3.13.0-37             3.16.0-16
                  eth0  eth1            eth0    eth1
coldboot          y5    y6              y1      y
unplug/plug 1     y5    y6              n2      y
unplug/plug 2     y5    y7              -      -
softboot          y5    y6              y3      y
unplug/plug 1     n8    n8              n4      y
unplug/plug 2     n9    n9              n4      y


(y1) long time needed for first ping on eth0 + nic errors (only RX no TX + lost) ... see attachement: error_316016.txt
(n2),(n4) No light at nic (eth0), ping is working !!, mii-tool no-link
(y3) all lights on, nic errors (only RX no TX + lost)
(y5) lost packets on eth0
(y6) no TX count on eth1 (only 2 packets)
(y7) no-light on eth1, no TX count on eth1, ping is working ... see attachement: error_313037.txt
(n8) no-light on eth0 (plugged eth1 first), no ping on eth0 and eth1 !!
(n9) no-light on eth0 (plugged eth0 first), no ping on eth0 and eth1 !!

-------------------------------------------------------------------------------------------------------------------------

Did Testing again with standard ubuntu kernel 3.13.0-35-generic to check unplug/plug 
with latest intel driver (igb-5.2.9.4) installed manually - driver is also screwed up (even worse)

                  3.13.0-35
                  eth0  eth1
coldboot          y10   y
unplug/plug 1     n11   n11
unplug/plug 2     n12   n12
softboot          y13   y13
unplug/plug 1     n14   n14
unplug/plug 2     n15   n15

(y10) No TX count on eth0, nic errors (only RX no TX + lost)
(n11) no ping on eth0 and eth1, no light on eth1 (plugged eth0 first)
(n12) no ping on eth0 and eth1, no light on eth1 (plugged eth1 first)
(y13) lost packets on eth0, no TX count on eth1
(n14) no ping on eth0 and eth1, no light on eth0 (plugged eth0 first)
(n15) no ping on eth0 and eth1, no light on eth0 (plugged eth1 first)


hope the output format ist posted with fixed spacing ...


** Attachment added: "errors_316016_and_313037.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1370018/+attachment/4207276/+files/errors_316016_and_313037.txt

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https://bugs.launchpad.net/bugs/1370018

Title:
  igb driver does not initialize network cards - no link intel I210
  rev03

Status in “linux” package in Ubuntu:
  Fix Committed
Status in “linux” source package in Trusty:
  In Progress
Status in “linux” source package in Utopic:
  Fix Committed

Bug description:
  Hi,

  our new server installed with ubuntu 14.04.1 lts updated to the latest
  upstream kernel (Ubuntu 3.13.0-35.62-generic 3.13.11.6),  is equipped
  with two Intel Corporation I210 Gigabit Network Connection (rev 03)
  nics. The correct network driver is loaded, but the link to the
  network switch is not always  (most of the times) established.
  Randomly one, two, all or none of the nics will have a network link
  established (means lights on the nic are dark). This happens with cold
  or soft boots.

  Attached you will find an apport-report from our system.

  We have compiled the latest intel igb-driver downloaded from the intel website (igb-5.2.9.4) and installed it manually in the system.
  # cp igb.ko /lib/modules/3.13.0-35-generic/kernel/drivers/net/ethernet/intel/igb/igb.ko
  # update-initramfs -c -k all

  !! Using the latest intel driver the problem seems to be solved !!

  
  If I can supply any further information, please let me know

  Thanks in advance
  --- 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: FUJITSU PRIMERGY TX2540 M1
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_AT:de
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_AT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=0e2cf726-90e1-4868-8cc3-ae28d4d512d0 ro nomdmonddf nomdmonisw
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty trusty trusty
  Uname: Linux 3.13.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 07/15/2014
  dmi.bios.vendor: FUJITSU // American Megatrends Inc.
  dmi.bios.version: V4.6.5.4 R1.12.0 for D3099-B1x
  dmi.board.name: D3099-B1
  dmi.board.vendor: FUJITSU
  dmi.board.version: S26361-D3099-B12 WGS03 GS01
  dmi.chassis.asset.tag: cpsvs3
  dmi.chassis.type: 17
  dmi.chassis.vendor: FUJITSU
  dmi.chassis.version: TX2540M1F5
  dmi.modalias: dmi:bvnFUJITSU//AmericanMegatrendsInc.:bvrV4.6.5.4R1.12.0forD3099-B1x:bd07/15/2014:svnFUJITSU:pnPRIMERGYTX2540M1:pvrGS01:rvnFUJITSU:rnD3099-B1:rvrS26361-D3099-B12WGS03GS01:cvnFUJITSU:ct17:cvrTX2540M1F5:
  dmi.product.name: PRIMERGY TX2540 M1
  dmi.product.version: GS01
  dmi.sys.vendor: FUJITSU

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