kernel-packages team mailing list archive

[Nikola Nikolov <nikolov.tmw@xxxxxxxxx>]

apport information

** Tags added: apport-collected staging

** Description changed:

  Laptop model: Asus K750 series.
  Exact model number: K750LN-T4155
  The symptom started: Since first run
  
  I just bought a new laptop( the full model # on the box is K750LN-T4155
  if that matters ) and since booting into Ubuntu through the Live USB the
  touchpad wasn't working at all. I've installed Ubuntu anyway(since I
  usually have an external mouse) and looked for any updates that would
  make it work, but found none.
  
  I don't know who's the manufacturer of the touchpad, since it's not
  specified anywhere - neither online(a search yields very little results
  for that particular model), in any of the documents/manuals I got about
  it and since it's not recognized by the OS, I have nowhere else to look.
  
  Due to another issue with the same laptop(the fn keys not working), I tried running one of the latest versions of the Linux kernel, namely: 3.16.3-031603.201409171435_amd64
  That didn't fix either of my issues, so I know that it hasn't been resolved upstream.
  
  I'm going to consequentially attach the files from the following
  commands:
  
  dmesg
  cat /proc/bus/input/devices
  
  As well as my Xorg log:
  /var/log/Xorg.0.log
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  moonwatch   2756 F.... pulseaudio
+  /dev/snd/controlC1:  moonwatch   2756 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=7e45bc5f-987b-425b-9577-163860e6c77b
+ InstallationDate: Installed on 2014-09-19 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
+ MachineType: ASUSTeK COMPUTER INC. X750LN
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-35-generic root=UUID=77c21bfa-8f85-40f8-958d-1d2a571b23f8 ro quiet splash acpi_backlight=vendor vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-35-generic N/A
+  linux-backports-modules-3.13.0-35-generic  N/A
+  linux-firmware                             1.127.6
+ StagingDrivers: keucr
+ Tags:  trusty staging
+ Uname: Linux 3.13.0-35-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 02/19/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 201
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: X750LN
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr201:bd02/19/2014:svnASUSTeKCOMPUTERINC.:pnX750LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LN:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: X750LN
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1371914/+attachment/4209694/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1371914

Title:
  Touchpad not being recognized at all in Asus K750L

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Laptop model: Asus K750 series.
  Exact model number: K750LN-T4155
  The symptom started: Since first run

  I just bought a new laptop( the full model # on the box is
  K750LN-T4155 if that matters ) and since booting into Ubuntu through
  the Live USB the touchpad wasn't working at all. I've installed Ubuntu
  anyway(since I usually have an external mouse) and looked for any
  updates that would make it work, but found none.

  I don't know who's the manufacturer of the touchpad, since it's not
  specified anywhere - neither online(a search yields very little
  results for that particular model), in any of the documents/manuals I
  got about it and since it's not recognized by the OS, I have nowhere
  else to look.

  Due to another issue with the same laptop(the fn keys not working), I tried running one of the latest versions of the Linux kernel, namely: 3.16.3-031603.201409171435_amd64
  That didn't fix either of my issues, so I know that it hasn't been resolved upstream.

  I'm going to consequentially attach the files from the following
  commands:

  dmesg
  cat /proc/bus/input/devices

  As well as my Xorg log:
  /var/log/Xorg.0.log
  --- 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moonwatch   2756 F.... pulseaudio
   /dev/snd/controlC1:  moonwatch   2756 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=7e45bc5f-987b-425b-9577-163860e6c77b
  InstallationDate: Installed on 2014-09-19 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. X750LN
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-35-generic root=UUID=77c21bfa-8f85-40f8-958d-1d2a571b23f8 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  StagingDrivers: keucr
  Tags:  trusty staging
  Uname: Linux 3.13.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 201
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X750LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr201:bd02/19/2014:svnASUSTeKCOMPUTERINC.:pnX750LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LN:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: X750LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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