← Back to team overview

kernel-packages team mailing list archive

[Bug 1371914] Re: Touchpad not being recognized at all in Asus K750L

 

Nikola Nikolov, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc5

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-201

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Touchpad not being recognized at all in Asus K750L
+ [Asus X750LN] Touchpad not recognized

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1371914

Title:
  [Asus X750LN] Touchpad not recognized

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Laptop model: Asus K750 series.
  Exact model number: K750LN-T4155
  The symptom started: Since first run

  I just bought a new laptop( the full model # on the box is
  K750LN-T4155 if that matters ) and since booting into Ubuntu through
  the Live USB the touchpad wasn't working at all. I've installed Ubuntu
  anyway(since I usually have an external mouse) and looked for any
  updates that would make it work, but found none.

  I don't know who's the manufacturer of the touchpad, since it's not
  specified anywhere - neither online(a search yields very little
  results for that particular model), in any of the documents/manuals I
  got about it and since it's not recognized by the OS, I have nowhere
  else to look.

  Due to another issue with the same laptop(the fn keys not working), I tried running one of the latest versions of the Linux kernel, namely: 3.16.3-031603.201409171435_amd64
  That didn't fix either of my issues, so I know that it hasn't been resolved upstream.

  I'm going to consequentially attach the files from the following
  commands:

  dmesg
  cat /proc/bus/input/devices

  As well as my Xorg log:
  /var/log/Xorg.0.log
  --- 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moonwatch   2756 F.... pulseaudio
   /dev/snd/controlC1:  moonwatch   2756 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=7e45bc5f-987b-425b-9577-163860e6c77b
  InstallationDate: Installed on 2014-09-19 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. X750LN
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-35-generic root=UUID=77c21bfa-8f85-40f8-958d-1d2a571b23f8 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  StagingDrivers: keucr
  Tags:  trusty staging
  Uname: Linux 3.13.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 201
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X750LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr201:bd02/19/2014:svnASUSTeKCOMPUTERINC.:pnX750LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LN:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: X750LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1371914/+subscriptions


References