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[Bug 1372169] Re: random reboot with MSI A78M-E45

 

Steffen Eibicht, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-25.3

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1372169

Title:
  random reboot with MSI A78M-E45

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  when using the default Radeon-driver on this machine, random reboots
  occure every time. Every time means also during installation of the
  system and after install too. This problem was fixed at this machine
  with the following workaround:

  1. install of Xubuntu 12.04.4 with the default Kernel 3.2

  2. install of the current fglrx-updates package

  3. upgrade to Xubuntu 14.04

  The system now is using the fglrx-updates module and seems to be
  stable. No random reboots after 1 day of testing.

  In the previous mentioned Xubuntu 12.04.4 system, these random reboots
  never occured, also when the default radeon driver package was used.

  The conclusion for me is: there must be some MSI-hardware related
  issue which was not critical for the old 3.2 Kernel as well as the old
  xorg and radeon driver which was used in 12.04.4.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  heidi      1492 F.... pulseaudio
   /dev/snd/controlC0:  heidi      1492 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sun Sep 21 22:51:17 2014
  HibernationDevice: RESUME=UUID=aa93c7f0-86f0-4169-8f0a-63e522df7eb5
  InstallationDate: Installed on 2014-09-20 (1 days ago)
  InstallationMedia: Xubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140205)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7721
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=d764f61e-0614-425e-a093-dc2b5001dca4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-09-20 (0 days ago)
  dmi.bios.date: 03/18/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V25.3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: A78M-E45 (MS-7721)
  dmi.board.vendor: MSI
  dmi.board.version: 5.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 5.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV25.3:bd03/18/2014:svnMSI:pnMS-7721:pvr5.0:rvnMSI:rnA78M-E45(MS-7721):rvr5.0:cvnMSI:ct3:cvr5.0:
  dmi.product.name: MS-7721
  dmi.product.version: 5.0
  dmi.sys.vendor: MSI

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