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[Bug 1372989] Re: package linux-image-3.13.0-36-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1372989

Title:
  package linux-image-3.13.0-36-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in “linux” package in Ubuntu:
  New

Bug description:
  happens every time I update a kernel

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  david      2497 F.... pulseaudio
   /dev/snd/controlC0:  david      2497 F.... pulseaudio
   /dev/snd/pcmC0D0p:   david      2497 F...m pulseaudio
  Date: Tue Sep 23 07:48:01 2014
  DuplicateSignature: package:linux-image-3.13.0-36-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=d488e3ce-4680-4d30-bd38-05f003dfe3e0
  InstallationDate: Installed on 2013-04-05 (535 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130403)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 7010
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=cd968904-9f37-4d2d-b32a-5db3a12966f5 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-36-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: Upgraded to trusty on 2014-04-21 (154 days ago)
  dmi.bios.date: 01/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0GXM1W
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 15
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/10/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0GXM1W:rvrA01:cvnDellInc.:ct15:cvr:
  dmi.product.name: OptiPlex 7010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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References