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[Bug 1314198] Re: [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

 

Davide, thank you for your comment. Unfortunately, this bug report is not scoped to you, your hardware, or your problem. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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https://bugs.launchpad.net/bugs/1314198

Title:
  [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

Status in The Linux Kernel:
  New
Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  I am facing a problem of touchpad not recognized on Asus X550LC. It notes in dmesg:
  i8042: PNP: PS/2 Controller [PNP030b:PS2K,PNP0f03:PS2M] at 0x60,0x64 irq 1,12

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  nishu      1781 F.... pulseaudio
   /dev/snd/controlC0:  nishu      1781 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Apr 30 00:03:34 2014
  InstallationDate: Installed on 2014-04-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LC
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=5f8f534f-ba63-44e9-b334-a982524fdce1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LC.402
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LC.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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