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[Bug 1373223] Re: [Dell Computer Corporation Dimension 3000] suspend/resume failure

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Apport retracing service <1373223@xxxxxxxxxxxxxxxxxx>
Date: Wed, 24 Sep 2014 04:50:09 -0000
Reply-to: Bug 1373223 <1373223@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1373223

Title:
  [Dell Computer Corporation Dimension 3000] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  To reproduce put dell dimension 3000 to suspend from clicking shutdown in lxpanel then try to resume and it does not respond. I had no grpahics output on resume. Then I had to turn power off to pc using the button on the front of the tower. I had apport start up when resuming from suspend. 
  /proc/version_signature
  Ubuntu 3.16.0-17.23-generic 3.16.3

  The debugging procedure described below assumes you have the latest BIOS from your vendor, and requires a linux kernel with the capability of "/sys/power/pm_trace". You can ensure that pm_trace'ing is possible by looking in the directory /sys/power/ (from a terminal type ls /sys/power/) to see if a file called pm_trace exists. 00:00.0 Host bridge [0600]: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface [8086:2570] (rev 02)
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
  	Latency: 0
  	Region 0: Memory at d8000000 (32-bit, prefetchable) [size=128M]
  	Capabilities: [e4] Vendor Specific Information: Len=06 <?>
  	Kernel driver in use: agpgart-intel

  00:02.0 Display controller [0380]: Intel Corporation 82865G Integrated Graphics Controller [8086:2572] (rev 02)
  	Subsystem: Dell Dimension 3000 [1028:019d]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx+
  	Latency: 0
  	Interrupt: pin A routed to IRQ 16
  	Region 0: Memory at d0000000 (32-bit, prefetchable) [size=128M]
  	Region 1: Memory at feb80000 (32-bit, non-prefetchable) [size=512K]
  	Region 2: I/O ports at ed98 [size=8]
  	Capabilities: [d0] Power Management version 1
  		Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
  	Kernel driver in use: i915

  00:06.0 System peripheral [0880]: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface [8086:2576] (rev 02)
  	Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Region 0: Memory at fecf0000 (32-bit, non-prefetchable) [size=4K]

  00:1d.0 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 [8086:24d2] (rev 02) (prog-if 00 [UHCI])
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 16
  	Region 4: I/O ports at ff80 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1d.1 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 [8086:24d4] (rev 02) (prog-if 00 [UHCI])
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin B routed to IRQ 19
  	Region 4: I/O ports at ff60 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1d.3 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 [8086:24de] (rev 02) (prog-if 00 [UHCI])
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 16
  	Region 4: I/O ports at ff20 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1d.7 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller [8086:24dd] (rev 02) (prog-if 20 [EHCI])
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin D routed to IRQ 23
  	Region 0: Memory at ffa80800 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: [50] Power Management version 2
  		Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
  	Capabilities: [58] Debug port: BAR=1 offset=00a0
  	Kernel driver in use: ehci-pci

  00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev c2) (prog-if 00 [Normal decode])
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
  	I/O behind bridge: 0000d000-0000dfff
  	Memory behind bridge: fd000000-feafffff
  	Prefetchable memory behind bridge: e0000000-efffffff
  	Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
  	BridgeCtl: Parity- SERR+ NoISA- VGA+ MAbort- >Reset- FastB2B-
  		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-

  00:1f.0 ISA bridge [0601]: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge [8086:24d0] (rev 02)
  	Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Kernel driver in use: lpc_ich

  00:1f.1 IDE interface [0101]: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller [8086:24db] (rev 02) (prog-if 8a [Master SecP PriP])
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 18
  	Region 0: I/O ports at 01f0 [size=8]
  	Region 1: I/O ports at 03f4
  	Region 2: I/O ports at 0170 [size=8]
  	Region 3: I/O ports at 0374
  	Region 4: I/O ports at ffa0 [size=16]
  	Region 5: Memory at feb7fc00 (32-bit, non-prefetchable) [size=1K]
  	Kernel driver in use: ata_piix

  00:1f.3 SMBus [0c05]: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller [8086:24d3] (rev 02)
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Interrupt: pin B routed to IRQ 3
  	Region 4: I/O ports at eda0 [size=32]

  00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller [8086:24d5] (rev 02)
  	Subsystem: Dell Device [1028:019d]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin B routed to IRQ 17
  	Region 0: I/O ports at ee00 [size=256]
  	Region 1: I/O ports at edc0 [size=64]
  	Region 2: Memory at feb7fa00 (32-bit, non-prefetchable) [size=512]
  	Region 3: Memory at feb7f900 (32-bit, non-prefetchable) [size=256]
  	Capabilities: [50] Power Management version 2
  		Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
  	Kernel driver in use: snd_intel8x0

  01:00.0 VGA compatible controller [0300]: NVIDIA Corporation NV34 [GeForce FX 5200] [10de:0322] (rev a1) (prog-if 00 [VGA controller])
  	Subsystem: Device [196e:01ad]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 64 (1250ns min, 250ns max)
  	Interrupt: pin A routed to IRQ 21
  	Region 0: Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
  	Region 1: Memory at e0000000 (32-bit, prefetchable) [size=256M]
  	Expansion ROM at fea00000 [disabled] [size=128K]
  	Capabilities: [60] Power Management version 2
  		Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
  	Kernel driver in use: nouveau

  01:08.0 Ethernet controller [0200]: Intel Corporation 82562EZ 10/100 Ethernet Controller [8086:1050] (rev 02)
  	Subsystem: Dell Dimension 3000 [1028:019d]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 64 (2000ns min, 14000ns max), Cache Line Size: 64 bytes
  	Interrupt: pin A routed to IRQ 20
  	Region 0: Memory at fe9ff000 (32-bit, non-prefetchable) [size=4K]
  	Region 1: I/O ports at df40 [size=64]
  	Capabilities: [dc] Power Management version 2
  		Flags: PMEClk- DSI+ D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
  		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME-
  	Kernel driver in use: e100

  I expected the computer to resume from suspend instead it seemed to
  hang.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-17-generic 3.16.0-17.23
  ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3
  Uname: Linux 3.16.0-17-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  brendan    1927 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Tue Sep 23 21:16:02 2014
  DuplicateSignature: suspend/resume:Dell Computer Corporation Dimension 3000:A02
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=5eaea3b6-cfc7-473f-9870-3879753b659a
  InstallationDate: Installed on 2014-09-24 (0 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140923)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  Lsusb:
   Bus 001 Device 002: ID 1307:0163 Transcend Information, Inc. 256MB/512MB/1GB Flash Drive
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Dimension 3000
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 nouveaufb
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic root=UUID=5f3d5f89-d84d-4bbb-ba59-90b5361c3f1d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-17-generic N/A
   linux-backports-modules-3.16.0-17-generic  N/A
   linux-firmware                             1.134
  RfKill:
   
  SourcePackage: linux
  Title: [Dell Computer Corporation Dimension 3000] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 11/08/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A02
  dmi.board.name: 0N6381
  dmi.board.vendor: Dell Computer Corp.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA02:bd11/08/2004:svnDellComputerCorporation:pnDimension3000:pvr:rvnDellComputerCorp.:rn0N6381:rvr:cvnDellComputerCorporation:ct6:cvr:
  dmi.product.name: Dimension 3000
  dmi.sys.vendor: Dell Computer Corporation

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References

[Bug 1373223] [NEW] [Dell Computer Corporation Dimension 3000] suspend/resume failure
From: Brendan Perrine, 2014-09-24