kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Brody Albers, no, the dmi.product.name doesn't include the full computer
model. If one goes to HP's website and types that into the driver
search, one gets 100 matches. Hence, could you please provide the full
computer model as noted on the sticker (not from your Bug Description)?

** Tags added: needs-full-computer-model

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https://bugs.launchpad.net/bugs/1372184

Title:
  Synaptics Touchpad issue - touchpad not listed in input devices

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad is not listed by cat proc/bus/input/devices and does not
  work at all. Touchpad does work under Ubuntu 14.04 live CD but not
  upon HDD install.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  brody      1749 F.... pulseaudio
   /dev/snd/controlC0:  brody      1749 F.... pulseaudio
   /dev/snd/pcmC0D0p:   brody      1749 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sun Sep 21 15:51:57 2014
  HibernationDevice: RESUME=UUID=28347ec4-0d4c-4b9c-9339-e31d6241000a
  InstallationDate: Installed on 2014-09-20 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP G62 Notebook PC
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=d7189a7c-a548-406a-967d-553a25fc429d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.29
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1444
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 69.37
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd04/07/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr0499100000242710000020000:rvnHewlett-Packard:rn1444:rvr69.37:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP G62 Notebook PC
  dmi.product.version: 0499100000242710000020000
  dmi.sys.vendor: Hewlett-Packard

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