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[Bug 1374695] Status changed to Confirmed

 

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1374695

Title:
  Logitech mouse LX5 ( 046D:C50E ) not well identified

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I'm using a Logitech LX5 cordless optical mouse and is recognised (or seems to be) but get hard time using it:
  - single/double click give very erratic results
  - select & drag is a nightmare: often lost the selected object on the way, or need several tries before being able to select it
  - System Settings mouse options seems really useless

  Pluging that mouse with its os2 adaptor or directly on usb makes no
  difference.

  These issues are observed from 12.04  with its stoc kernel to 14.10
  with the latest kernel upstream. So i wonder if its only a kernel
  issue or a server config when compiling or the compiler itself.

  That said, the problem is serious and very annoying when , for
  example, i want to select large block of cells into libreoffice calc,
  as most of the time the selection is lost before having done the job.

  oem@u32:~$ dmesg | grep mouse
  [    0.672053] mousedev: PS/2 mouse device common for all mice

  oem@u32:~$ dmesg | grep Logitech
  [    1.339824] usb 3-2: Manufacturer: Logitech
  [    1.389440] input: Logitech USB RECEIVER as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/0003:046D:C50E.0001/input/input3
  [    1.389679] hid-generic 0003:046D:C50E.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB RECEIVER] on usb-0000:00:1d.1-2/input0

  oem@u32:~$ dmesg | grep usb
  [    0.167202] usbcore: registered new interface driver usbfs
  [    0.168016] usbcore: registered new interface driver hub
  [    0.168073] usbcore: registered new device driver usb
  [    0.668129] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
  [    0.668183] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [    0.668248] usb usb1: Product: EHCI Host Controller
  [    0.668300] usb usb1: Manufacturer: Linux 3.16.0-18-generic ehci_hcd
  [    0.668353] usb usb1: SerialNumber: 0000:00:1d.7
  [    0.669493] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001
  [    0.669548] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [    0.669612] usb usb2: Product: UHCI Host Controller
  [    0.669664] usb usb2: Manufacturer: Linux 3.16.0-18-generic uhci_hcd
  [    0.669717] usb usb2: SerialNumber: 0000:00:1d.0
  [    0.670496] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
  [    0.670550] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [    0.670614] usb usb3: Product: UHCI Host Controller
  [    0.670666] usb usb3: Manufacturer: Linux 3.16.0-18-generic uhci_hcd
  [    0.670719] usb usb3: SerialNumber: 0000:00:1d.1
  [    1.164028] usb 3-2: new low-speed USB device number 2 using uhci_hcd
  [    1.338486] usb 3-2: New USB device found, idVendor=046d, idProduct=c50e
  [    1.338544] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  [    1.339774] usb 3-2: Product: USB RECEIVER
  [    1.339824] usb 3-2: Manufacturer: Logitech
  [    1.384185] usbcore: registered new interface driver usbhid
  [    1.384186] usbhid: USB HID core driver
  [    1.389440] input: Logitech USB RECEIVER as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/0003:046D:C50E.0001/input/input3
  [    1.389679] hid-generic 0003:046D:C50E.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB RECEIVER] on usb-0000:00:1d.1-2/input0

  oem@u32:~$ logitech_applet
  003/002     046D/C50E  	M-RAG97 	MX1000 Laser Mouse
     Error getting cordless status from device : error sending control message: Operation not permitted
     Channel 1    Battery: 0    Single channel   No 800cpi support   No Horiz Roller   No Vert Roller   2 butt.

  lsusb -v output for usb3:
  Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               1.10
    bDeviceClass            0 (Defined at Interface level)
    bDeviceSubClass         0 
    bDeviceProtocol         0 
    bMaxPacketSize0         8
    idVendor           0x046d Logitech, Inc.
    idProduct          0xc50e Cordless Mouse Receiver
    bcdDevice           25.10
    iManufacturer           1 
    iProduct                2 
    iSerial                 0 
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength           34
      bNumInterfaces          1
      bConfigurationValue     1
      iConfiguration          0 
      bmAttributes         0xa0
        (Bus Powered)
        Remote Wakeup
      MaxPower               70mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      1 Boot Interface Subclass
        bInterfaceProtocol      2 Mouse
        iInterface              0 
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.11
            bCountryCode            0 Not supported
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength      95
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0008  1x 8 bytes
          bInterval              10


  That is: that mouse only have 2 buttons and a wheel, but xorg.0.log warns about:
  Warning: Only changing the first 12 of 24 buttons.

  So i'm not sure which package has to be blamed:
  mousedev driver ? hardware identification ? xserver ?

  This has been already reported  by other users:
  lp:725911  lp:1006145

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-18-generic 3.16.0-18.25
  ProcVersionSignature: Ubuntu 3.16.0-18.25-generic 3.16.3
  Uname: Linux 3.16.0-18-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  oem        1584 F.... pulseaudio
   /dev/snd/controlC0:  oem        1584 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sat Sep 27 08:44:00 2014
  HibernationDevice: RESUME=UUID=0a9ca7f0-6eeb-4b21-b70f-670fa600de16
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.

   eth1      no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-18-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-18-generic N/A
   linux-backports-modules-3.16.0-18-generic  N/A
   linux-firmware                             1.134
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5W DH Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5W DH Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTEK COMPUTER INC

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