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Message #82660
[Bug 1376509] Re: [HP Pavilion 11-n038ca x360] touchscreen not working
apport information
** Tags added: apport-collected trusty
** Description changed:
- I have installed Ubuntu 14.04 on an HP Pavilion 11-n038ca x360 laptop
- and the touchscreen is not working.
+ I have installed Ubuntu 14.04 on an HP Pavilion 11-n038ca x360 laptop and the touchscreen is not working.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.4
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: silvia 1966 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=a1058756-8c41-4b5d-b1e0-b8691380e076
+ InstallationDate: Installed on 2014-08-14 (48 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
+ Bus 001 Device 002: ID 0bda:5776 Realtek Semiconductor Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=7601ee0e-6862-4bf3-8851-374adfbf5efa ro quiet splash acpi=force apm=power_off vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-36-generic N/A
+ linux-backports-modules-3.13.0-36-generic N/A
+ linux-firmware 1.127.7
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: trusty
+ Uname: Linux 3.13.0-36-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/04/2014
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.12
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 2209
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 57.34
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsyde:bvrF.12:bd06/04/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0977100000405F00010420180:rvnHewlett-Packard:rn2209:rvr57.34:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP Pavilion 11 x360 PC
+ dmi.product.version: 0977100000405F00010420180
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1376509/+attachment/4221937/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1376509
Title:
[HP Pavilion 11-n038ca x360] touchscreen not working
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I have installed Ubuntu 14.04 on an HP Pavilion 11-n038ca x360 laptop and the touchscreen is not working.
---
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: silvia 1966 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=a1058756-8c41-4b5d-b1e0-b8691380e076
InstallationDate: Installed on 2014-08-14 (48 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
Bus 001 Device 002: ID 0bda:5776 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=7601ee0e-6862-4bf3-8851-374adfbf5efa ro quiet splash acpi=force apm=power_off vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/04/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.12
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2209
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.34
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.12:bd06/04/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0977100000405F00010420180:rvnHewlett-Packard:rn2209:rvr57.34:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x360 PC
dmi.product.version: 0977100000405F00010420180
dmi.sys.vendor: Hewlett-Packard
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