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Message #82760
[Bug 1372393] Re: [Acer Aspire E5-572G] touchpad not recognised
Hello Nebula,
since this bug is opened for Touchpad (Clickpad), please just report the situation you see when bisecting earlier kernels.
Thanks!
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https://bugs.launchpad.net/bugs/1372393
Title:
[Acer Aspire E5-572G] touchpad not recognised
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hello!
I recently bought an acer aspire e15 e5-572g-5577 notebook, I have installed Ubuntu 14.04 and the touchpad doesn't work at all..
It is not even recognised as a device..
The results of the command
xinput
are the following:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) id=13 [slave pointer (2)]
⎜ ↳ id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Video Bus id=10 [slave keyboard (3)]
↳ HD WebCam id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
↳ Acer WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: orestis 1552 F.... pulseaudio
/dev/snd/controlC0: orestis 1552 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Sep 22 13:42:19 2014
HibernationDevice: RESUME=UUID=0ec84fc4-a87c-47bf-adc5-5bd6aee008cc
InstallationDate: Installed on 2014-09-14 (8 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire E5-572G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=99c477f1-d6a3-48d8-acca-329f9aa62f46 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.01
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HWS
dmi.board.vendor: Acer
dmi.board.version: V1.01
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd05/30/2014:svnAcer:pnAspireE5-572G:pvrV1.01:rvnAcer:rnEA50_HWS:rvrV1.01:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-572G
dmi.product.version: V1.01
dmi.sys.vendor: Acer
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