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[Bug 1376120] Re: Touch-pad dosen't work after installing Ubuntu 14.04 [Dual boot with Windows 8]

 

erkanp, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc7

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1376120

Title:
  Touch-pad dosen't work after installing Ubuntu 14.04 [Dual boot with
  Windows 8]

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi
  I just bought a new Acer Aspire V 15 Nitro computer with a pre-installed Windows 8. I installed Ubuntu so I can run dual-boot. Everything works fine now except my touch-pad that isn't working in Ubuntu but works fine when i boot into Windows. And when i'm in Ubuntu my USB mouse works fine aswell.

  
   cat /proc/bus/input/devices

  
   cat /proc/bus/input/devices
  This command does not show any SynPS/2 or anything.

  When i run

      xinput --list
  Under the Virtual core pointer there is only one

      Virtual core XTEST pointer
      Logitec USB-PS/2 Optical Mouse
  and then there is a empty slot where I think my touch-pad should be.

  In my system settings I can see the touch-pad and turn it on/off but
  nothing happens. I also installed Touch-pad indicator but nothing
  happens aswell.


  When I run

      cat /var/log/Xorg.0.log | grep -i synaptics

  
      [     4.362] (**)    : Applying InputClass "enable synaptics SHMConfig"
      [     4.362] (II) LoadModule: "synaptics"
      [     4.362] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
      [     4.362] (II) Module synaptics: vendor="X.Org Foundation"
      [     4.362] (II) Using input driver 'synaptics' for '   '
      [     4.388] (--) synaptics:    : x-axis range 0 - 1236 (res 12)
      [     4.388] (--) synaptics:    : y-axis range 0 - 898 (res 12)
      [     4.388] (II) synaptics:    : device does not report pressure, will use                 touch data.
      [     4.388] (II) synaptics:    : device does not report finger width.
      [     4.388] (--) synaptics:    : buttons: left double triple
      [     4.388] (--) synaptics:    : Vendor 0x6cb Product 0x2970        
      [     4.388] (--) synaptics:    : invalid pressure range.  defaulting to 0 -         255
      [     4.388] (--) synaptics:    : invalid finger width range.  defaulting to 0         - 15
      [     4.388] (--) synaptics:    : touchpad found
      [     4.404] (**) synaptics:    : (accel) MinSpeed is now constant deceleration 2.5
      [     4.404] (**) synaptics:    : (accel) MaxSpeed is now 1.75
      [     4.404] (**) synaptics:    : (accel) AccelFactor is now 0.131
      [     4.404] (--) synaptics:    : touchpad found

  After running

       grep -i touchpad /var/log/Xorg.0.log
  the output is

        [     4.362] (**)    : Applying InputClass "evdev touchpad catchall"
        [     4.362] (**)    : Applying InputClass "touchpad catchall"
        [     4.388] (--) synaptics:    : touchpad found
        [     4.404] (II) XINPUT: Adding extended input device "   " (type: TOUCHPAD, id 12)
        [     4.404] (--) synaptics:    : touchpad found
        [     4.404] (**)    : Ignoring device from InputClass "touchpad ignore duplicates"

  
  but when i run

        xinput -list

  
  there is nothing with id 12

        ⎡ Virtual core pointer                        id=2    [master pointer  (3)]
        ⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer  (2)]
        ⎜   ↳ Logitech USB-PS/2 Optical Mouse             id=11   [slave  pointer  (2)]
        ⎜   ↳                                             id=12   [slave  pointer  (2)]




  
  I'm running Ubuntu 14.04.1 LTS, Release: 14.04




  From cat /proc/version_signature > version.log: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  ---
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  eric       2183 F.... pulseaudio
   /dev/snd/controlC0:  eric       2183 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-09-30 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire VN7-591G
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=b973e8ad-55d3-4d12-a642-9cbec54417db ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/30/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-591G
  dmi.board.vendor: Acer
  dmi.board.version: V1.05
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: V1.05
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/30/2014:svnAcer:pnAspireVN7-591G:pvrV1.05:rvnAcer:rnAspireVN7-591G:rvrV1.05:cvnChassisManufacturer:ct10:cvrV1.05:
  dmi.product.name: Aspire VN7-591G
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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