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[Bug 1377654] Re: [Dell Studio Desktop] Screen blank during log-in after suspend


I installed the newest kernel as instructed. 'uname -a' now gives:
Linux chris-Studio-540 3.17.0-031700-generic #201410051635 SMP Sun Oct 5 20:36:18 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

But the error still happens. I also repeatedly got back in but then
clicking onto the Ubuntu icons on the left did not do anything,
<ctrl><alt><delete> did not do anything, and I pushed the power-button
long for a restart.

When the 'screen goes blank' I first get a "HDMI no signal" and then the
blue light turns to orange (standby). I once heard the 'login-sound'
(drums) and I again clicked the up-key and entered my password blind.

Please let me know what I can test or send.

Thanks, Chris

** Tags removed: amd64 apport-bug latest-bios-1.1.3 trusty
** Tags added: kernel-bug-exists-upstream

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-3.17.0

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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  [Dell Studio Desktop] Screen blank during log-in after suspend

Status in “linux” package in Ubuntu:

Bug description:
  This started after I added a 2nd user w/o password; I'm not sure if this is related.
  After suspend, the screen goes black. I am the 1st user; clicking the up-key and entering my password blindly normally gets me back.
  I have a new ASUS monitor connected via HDMI cable.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
   /dev/snd/controlC1:  chris      6979 F.... pulseaudio
   /dev/snd/controlC0:  chris      6979 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Oct  5 11:08:04 2014
  HibernationDevice: RESUME=UUID=59a80550-0418-4cf5-8072-59b75a1b444f
  InstallationDate: Installed on 2013-11-26 (313 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
   eth0      no wireless extensions.
   lo        no wireless extensions.
  MachineType: Dell Inc. Studio 540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=704a55dd-6458-439c-8f27-e99cc0f27497 ro quiet splash vt.handoff=7
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (167 days ago)
  dmi.bios.date: 08/25/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 0M017G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: '01'
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd08/25/2009:svnDellInc.:pnStudio540:pvr:rvnDellInc.:rn0M017G:rvrA00:cvnDellInc.:ct3:cvr'01':
  dmi.product.name: Studio 540
  dmi.sys.vendor: Dell Inc.

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