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Message #83584
[Bug 1378547] Re: ASUS touchpad recognized wrongly as PS/2 mouse
Anje, the issue you are reporting is an upstream one. Could you please
report this problem through the appropriate channel by following the
instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel
?
Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.
Thank you for your understanding.
** Tags added: latest-bios-207
** Changed in: linux (Ubuntu)
Status: Confirmed => Triaged
** Summary changed:
- ASUS touchpad recognized wrongly as PS/2 mouse
+ [ASUS N550JK] Touchpad recognized wrongly as PS/2 mouse
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https://bugs.launchpad.net/bugs/1378547
Title:
[ASUS N550JK] Touchpad recognized wrongly as PS/2 mouse
Status in “linux” package in Ubuntu:
Triaged
Bug description:
The touchpad on my ASUS N550JK laptop is being recognized as a PS/2
Logitech Wheel Mouse, rather than as a touchpad. As such, I haven't
been able to turn on edge- or two-finger-scrolling, which would be
most desirable. The touchpad does function as a simple mouse for
moving the cursor and clicking, however.
(I'm sure there are other issues appearing in the log, too. This is a
fresh install on a new computer, so I'm working out the issues in the
order in which they annoy me.)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: carla 2146 F.... pulseaudio
/dev/snd/controlC0: carla 2146 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Oct 7 18:03:16 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-04 (3 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: ASUSTeK COMPUTER INC. N550JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=04a55b0a-be76-49d3-a58a-c6707a5840ef ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.207:bd08/11/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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