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[Bug 1378845] Re: BUG: soft lockup - CPU#0 stuck for 179s! [vmtoolsd:10013]

 

Did this issue occur in a previous version of Ubuntu, or is this a new
issue?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-utopic/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1378845

Title:
  BUG: soft lockup - CPU#0 stuck for 179s! [vmtoolsd:10013]

Status in “linux” package in Ubuntu:
  New

Bug description:
  Don't know how it happened

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-20-generic 3.16.0-20.27
  ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
  Uname: Linux 3.16.0-20-generic x86_64
  Annotation: Your system might become unstablenow and might need to be restarted.
  ApportVersion: 2.14.7-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fila       3084 F.... pulseaudio
  Date: Wed Oct  8 09:56:28 2014
  DuplicateSignature: BUG: soft lockup - CPU#0 stuck for 179s! [vmtoolsd:10013] RIP: 0033:location  location 0x7f57ca2e4574
  Failure: oops
  HibernationDevice: RESUME=UUID=343abcbb-2c24-4340-84fd-e2cae839f116
  InstallationDate: Installed on 2014-02-24 (225 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
   Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: VMware, Inc. VMware Virtual Platform
  ProcFB: 0 svgadrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-20-generic root=UUID=7f776823-8240-460b-ab2d-45c8a2b2f2b6 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
  RfKill:
   
  SourcePackage: linux
  Title: BUG: soft lockup - CPU#0 stuck for 179s! [vmtoolsd:10013]
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/31/2013:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.

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References