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Message #84236
[Bug 1359892] Re: pc restarts automatically
Hi, I noticed that the state is still to incomplete.
Is it normal?
Do you need more information?
Looking forward to hearing from you soon,
Yours sincerely
Andrea
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https://bugs.launchpad.net/bugs/1359892
Title:
pc restarts automatically
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hello!
I have a problem shutting down the PC.
I state that the pc is new and I installed directly the version of ubuntu 14.04 and then of xubuntu 14.04.
When I turn it off after a few seconds (about 5 seconds) will restart on its own.
I did a lot of tests following the directions from the ubuntu forum (and others).
LINKS:
http://forum.ubuntu-it.org/viewtopic.php?f=9&t=583741
http://forum.ubuntu-it.org/viewtopic.php?f=9&t=584526&p=4633068#p4633068
http://www.hwupgrade.it/forum/showthread.php?t=2661759
However, I have not solved the problem because the pc was restarted always alone.
So they suggested I report the bug.
I also installed the upstream kernel, but the preoblema persists.
I'll post the results of lspci and lshw, and a video, in case they
might be useful.
Thank you very much!
lspci
00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 05)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation B85 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
02:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 04)
lshw
WARNING: you should run this program as super-user.
pc-fisso
description: Computer
width: 64 bits
capabilities: ldt16 vsyscall32
*-core
description: Motherboard
physical id: 0
*-memory
description: System memory
physical id: 0
size: 3610MiB
*-cpu
product: Intel(R) Core(TM) i3-4330 CPU @ 3.50GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
size: 800MHz
capacity: 800MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm arat xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid cpufreq
*-pci
description: Host bridge
product: 4th Gen Core Processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 06
width: 32 bits
clock: 33MHz
*-display
description: VGA compatible controller
product: Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:43 memory:f0000000-f03fffff memory:e0000000-efffffff ioport:f000(size=64)
*-multimedia:0
description: Audio device
product: Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
vendor: Intel Corporation
physical id: 3
bus info: pci@0000:00:03.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:45 memory:f0434000-f0437fff
*-usb:0
description: USB controller
product: 8 Series/C220 Series Chipset Family USB xHCI
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:40 memory:f0420000-f042ffff
*-communication
description: Communication controller
product: 8 Series/C220 Series Chipset Family MEI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:44 memory:f0440000-f044000f
*-network
description: Ethernet interface
product: Ethernet Connection I217-V
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eth0
version: 05
serial: d0:50:99:15:19:2c
size: 100Mbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k duplex=full firmware=0.13-4 ip=192.168.1.59 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:42 memory:f0400000-f041ffff memory:f043d000-f043dfff ioport:f080(size=32)
*-usb:1
description: USB controller
product: 8 Series/C220 Series Chipset Family USB EHCI #2
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:f043c000-f043c3ff
*-multimedia:1
description: Audio device
product: 8 Series/C220 Series Chipset High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:46 memory:f0430000-f0433fff
*-pci:0
description: PCI bridge
product: 8 Series/C220 Series Chipset Family PCI Express Root Port #1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: d5
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:16 ioport:2000(size=4096) memory:dfa00000-dfbfffff ioport:dfc00000(size=2097152)
*-pci:1
description: PCI bridge
product: 82801 PCI Bridge
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: d5
width: 32 bits
clock: 33MHz
capabilities: pci subtractive_decode bus_master cap_list
*-pci
description: PCI bridge
product: ASM1083/1085 PCIe to PCI Bridge
vendor: ASMedia Technology Inc.
physical id: 0
bus info: pci@0000:02:00.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pci subtractive_decode bus_master cap_list
*-usb:2
description: USB controller
product: 8 Series/C220 Series Chipset Family USB EHCI #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:23 memory:f043b000-f043b3ff
*-isa
description: ISA bridge
product: B85 Express LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-storage
description: SATA controller
product: 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode]
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 05
width: 32 bits
clock: 66MHz
capabilities: storage ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:41 ioport:f0d0(size=8) ioport:f0c0(size=4) ioport:f0b0(size=8) ioport:f0a0(size=4) ioport:f060(size=32) memory:f043a000-f043a7ff
*-serial UNCLAIMED
description: SMBus
product: 8 Series/C220 Series Chipset Family SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 05
width: 64 bits
clock: 33MHz
configuration: latency=0
resources: memory:f0439000-f04390ff ioport:f040(size=32)
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
VIDEO:
https://www.dropbox.com/s/frfa2mh9cxqswxs/VID-20140821-WA0000.mp4
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: maria 1495 F.... pulseaudio
/dev/snd/controlC0: maria 1495 F.... pulseaudio
CurrentDesktop: XFCE
CurrentDmesg:
[ 5.578093] init: plymouth-upstart-bridge main process (1244) terminated with status 1
[ 5.578100] init: plymouth-upstart-bridge main process ended, respawning
Date: Thu Aug 21 18:47:20 2014
HibernationDevice: RESUME=UUID=a9075185-e0de-40c0-942b-a941ac9b20f9
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=UUID=83e5b575-c27e-4c84-bbd5-ff19dca0fb0a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.90
dmi.board.name: B85M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.90:bd12/06/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB85MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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References
