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[Bug 1380144] Re: Problems when closing lid on Gateway and Acer notebooks

 

John Scott, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-2.21

** Summary changed:

- Problems when closing lid on Gateway and Acer notebooks
+ [Gateway NE56R] Problems when closing lid

** Description changed:

  I have a Gateway NE56R and sometimes unusual things happen when closing
- the lid. It's likely that this also affects Acer Aspire notebooks
- because of the hardware similarities. Usually, closing the lid will
- cause the built-in wireless (a Broadcom BCM4313, 14e4:4727) to greatly
- slow down communication. Don't let the fact that the wireless is a
- BCM4313 fool you; there are many bugs and problems that have been
- reported with it, but this version of the kernel fixes my wireless
- problems, so don't focus on its history of incompatibility with Linux.
- Also, leaving the lid closed for a long period of time (two hours or so)
- while still using the computer (I use VGA external monitor) may cause
- all USB devices to stop functioning. Even more occasionally, replugging
- a single device may cause all other USB devices to work.
+ the lid. Usually, closing the lid will cause the built-in wireless (a
+ Broadcom BCM4313, 14e4:4727) to greatly slow down communication.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-22-generic 3.16.0-22.29
  ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
  Uname: Linux 3.16.0-22-generic x86_64
  ApportVersion: 2.14.7-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  john       2718 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sat Oct 11 13:09:03 2014
  HibernationDevice: RESUME=UUID=28ca1d60-e450-4410-a57f-c543612a9ad4
  InstallationDate: Installed on 2014-10-05 (5 days ago)
  InstallationMedia:
  
  MachineType: Gateway NE56R
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=a8512a3c-6aef-492f-b613-9daafe169f83 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-22-generic N/A
   linux-backports-modules-3.16.0-22-generic  N/A
   linux-firmware                             1.135
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EG50_HC_HR
  dmi.board.vendor: Gateway
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.21
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnGateway:pnNE56R:pvrV2.21:rvnGateway:rnEG50_HC_HR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21:
  dmi.product.name: NE56R
  dmi.product.version: V2.21
  dmi.sys.vendor: Gateway

** Summary changed:

- [Gateway NE56R] Problems when closing lid
+ [Gateway NE56R] Closing lid causes WiFi to slowdown

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1380144

Title:
  [Gateway NE56R] Closing lid causes WiFi to slowdown

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a Gateway NE56R and sometimes unusual things happen when
  closing the lid. Usually, closing the lid will cause the built-in
  wireless (a Broadcom BCM4313, 14e4:4727) to greatly slow down
  communication.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-22-generic 3.16.0-22.29
  ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
  Uname: Linux 3.16.0-22-generic x86_64
  ApportVersion: 2.14.7-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  john       2718 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sat Oct 11 13:09:03 2014
  HibernationDevice: RESUME=UUID=28ca1d60-e450-4410-a57f-c543612a9ad4
  InstallationDate: Installed on 2014-10-05 (5 days ago)
  InstallationMedia:

  MachineType: Gateway NE56R
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=a8512a3c-6aef-492f-b613-9daafe169f83 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-22-generic N/A
   linux-backports-modules-3.16.0-22-generic  N/A
   linux-firmware                             1.135
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EG50_HC_HR
  dmi.board.vendor: Gateway
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.21
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnGateway:pnNE56R:pvrV2.21:rvnGateway:rnEG50_HC_HR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21:
  dmi.product.name: NE56R
  dmi.product.version: V2.21
  dmi.sys.vendor: Gateway

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