kernel-packages team mailing list archive

[Dennis Gesker <dennis@xxxxxxxxxx>]

I very much appreciate the cordial response from Bernie. Bernie Thompson
is a gentleman.

Much of the response in regards to seeking help from those who are
indeed the experts "upstream" was short, curt, arrogant and
condescending.

Getting help with bugs upstream is hard.

I would like to update the status of this report but S.O.L. is doesn't
seem to be an option.

Again, thank you Bernie Thompson. Plugable will now be my first stop
always for accessories as when I spend money with my organization I
would like to spend it with folks with the sense to have a guy like
Bernie Thompson on staff.

That being said I hope plugable adds more Linux support so I can spend
money with that company.

https://launchpad.net/~jsalisbury Thank you and please advice on what I
should do with the status of this report.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1376771

Title:
  DisplayLink Attached Display Adapter and Monitor Not Recognized

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  DisplayLink Plug and Play Universal docking Station
  DELL
  Model: D3000
  MFG: ACP075US
  SN: 1309017059

  All ports on the device are recocognized and function correctly except
  the display adapter.

  Description:	Ubuntu Utopic Unicorn (development branch)
  Release:	14.10

  This problem also exists under trusty. 14.04

  My intention is to drive 2 external monitors with this device.
  This specific device has no issues under Windows 8.1

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-20-generic 3.16.0-20.27
  ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
  Uname: Linux 3.16.0-20-generic x86_64
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gesker     2140 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct  2 08:54:53 2014
  HibernationDevice: RESUME=UUID=8d719d41-d691-447b-8dd0-29bbdd631465
  InstallationDate: Installed on 2014-08-24 (38 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: System76, Inc. Gazelle Professional
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-20-generic root=UUID=5dc9a0a5-84ba-495e-b644-8d11f37bece5 ro rootflags=subvol=@ quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-20-generic N/A
   linux-backports-modules-3.16.0-20-generic  N/A
   linux-firmware                             1.134
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-09-26 (5 days ago)
  dmi.bios.date: 05/16/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Gazelle Professional
  dmi.board.vendor: System76, Inc.
  dmi.board.version: gazp7
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/16/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp7:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp7:cvnNoEnclosure:ct9:cvrN/A:
  dmi.product.name: Gazelle Professional
  dmi.product.version: gazp7
  dmi.sys.vendor: System76, Inc.

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