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[Bug 1380315] Re: Bluetooth not working - "Bluetooth: Error in firmware loading"

 

Rob van den Berg, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-3847-desktop/drivers an update to your BIOS is available (A05). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a05

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Bluetooth not working - "Bluetooth: Error in firmware loading"
+ [Dell Inspiron Desktop 3847] Bluetooth not working - "Bluetooth: Error in firmware loading"

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https://bugs.launchpad.net/bugs/1380315

Title:
  [Dell Inspiron Desktop 3847] Bluetooth not working - "Bluetooth: Error
  in firmware loading"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Most of the time bluetooth doesn't work.
  On rare occasions bluetooth does load and I can see the blueman applet.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-22-lowlatency 3.16.0-22.29
  ProcVersionSignature: Ubuntu 3.16.0-22.29-lowlatency 3.16.4
  Uname: Linux 3.16.0-22-lowlatency x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  rob        2046 F.... pulseaudio
   /dev/snd/controlC0:  rob        2046 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sun Oct 12 17:21:07 2014
  HibernationDevice: RESUME=UUID=8260a407-c264-46d4-9dfd-e33424768f0a
  InstallationDate: Installed on 2014-07-04 (99 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: Dell Inc. Inspiron 3847
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-lowlatency root=UUID=90a1d355-c5af-46e6-be55-6a153fd2a8fa ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-22-lowlatency N/A
   linux-backports-modules-3.16.0-22-lowlatency  N/A
   linux-firmware                                1.135
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

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