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[Bug 1380276] Re: WiFi disconnects and unable to discover network until reboot after upgrading to linux 3.13.0.37

 

Anshul Ranjan, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-1.34
** Tags added: latest-bios-1.34

** Changed in: linux (Ubuntu)
   Importance: Low => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: regression-update

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https://bugs.launchpad.net/bugs/1380276

Title:
  WiFi disconnects and unable to discover network until reboot after
  upgrading to linux 3.13.0.37

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Yesterday (11 Oct, 2014 9:36 AM IST) my kubuntu was upgraded using muon package manager with following list of packages
  Start-Date: 2014-10-11  09:36:29
  Install: linux-image-extra-3.13.0-37-generic:i386 (3.13.0-37.64, automatic), linux-headers-3.13.0-37:i386 (3.13.0-37.64, automatic), linux-headers-3.13.0-37-generic:i386 (3.13.0-37.64, automatic), linux-image-3.13.0-37-generic:i386 (3.13.0-37.64, automatic)
  Upgrade: apt:i386 (1.0.1ubuntu2.4.1, 1.0.1ubuntu2.5), linux-headers-generic-pae:i386 (3.13.0.36.43, 3.13.0.37.44), rsyslog:i386 (7.4.4-1ubuntu2.1, 7.4.4-1ubuntu2.3), libapt-pkg4.12:i386 (1.0.1ubuntu2.4.1, 1.0.1ubuntu2.5), bash:i386 (4.3-7ubuntu1.4, 4.3-7ubuntu1.5), linux-generic-pae:i386 (3.13.0.36.43, 3.13.0.37.44), linux-generic:i386 (3.13.0.36.43, 3.13.0.37.44), apt-utils:i386 (1.0.1ubuntu2.4.1, 1.0.1ubuntu2.5), libapt-inst1.5:i386 (1.0.1ubuntu2.4.1, 1.0.1ubuntu2.5), linux-libc-dev:i386 (3.13.0-36.63, 3.13.0-37.64), linux-image-generic:i386 (3.13.0.36.43, 3.13.0.37.44), linux-headers-generic:i386 (3.13.0.36.43, 3.13.0.37.44), google-chrome-stable:i386 (37.0.2062.120-1, 38.0.2125.101-1), apt-transport-https:i386 (1.0.1ubuntu2.4.1, 1.0.1ubuntu2.5)
  End-Date: 2014-10-11  09:41:14

  After that on reboot, my WiFi starts - works for 10-15 minutes and then the computer hangs for a few sec and then WiFi module stops blinking and cannot detect my network at all. Restarting Wifi hardware switch doesn't help either. I have to reboot the system and the problem repeats.
  My system has been working smoothly for many months so far.

  I looked at syslog and found following

  Oct 12 16:29:34 milkyWay kernel: [  579.964628] wlan0: HW problem - can not stop rx aggregation for 08:86:3b:b5:8a:a8 tid 0 
  Oct 12 16:29:34 milkyWay kernel: [  579.964659] iwlwifi 0000:03:00.0: Command REPLY_ADD_STA failed: FW Error
  Oct 12 16:29:34 milkyWay kernel: [  579.964664] wlan0: HW problem - can not stop rx aggregation for 08:86:3b:b5:8a:a8 tid 2
  Oct 12 16:29:34 milkyWay kernel: [  579.964670] iwlwifi 0000:03:00.0: Command REPLY_ADD_STA failed: FW Error
  Oct 12 16:29:34 milkyWay kernel: [  579.964674] wlan0: HW problem - can not stop rx aggregation for 08:86:3b:b5:8a:a8 tid 6
  Oct 12 16:29:41 milkyWay kernel: [  579.972024] iwlwifi 0000:03:00.0: Failing on timeout while stopping DMA channel 0 [0x5a5a5a5a]
  Oct 12 16:29:41 milkyWay kernel: [  579.972024] iwlwifi 0000:03:00.0: Failing on timeout while stopping DMA channel 2 [0x5a5a5a5a]
  Oct 12 16:29:41 milkyWay kernel: [  579.972024] iwlwifi 0000:03:00.0: Failing on timeout while stopping DMA channel 5 [0x5a5a5a5a]
  Oct 12 16:29:41 milkyWay kernel: [  579.972024] iwlwifi 0000:03:00.0: Failing on timeout while stopping DMA channel 7 [0x5a5a5a5a]
  Oct 12 16:29:41 milkyWay kernel: [  587.149295] psmouse serio2: GlidePoint at isa0060/serio2/input0 lost synchronization, throwing 2 bytes away.
  Oct 12 16:29:42 milkyWay kernel: [  588.020526] psmouse serio2: resync failed, issuing reconnect request
  Oct 12 16:29:43 milkyWay wpa_supplicant[1627]: wlan0: CTRL-EVENT-DISCONNECTED bssid=08:86:3b:b5:8a:a8 reason=4 locally_generated=1
  Oct 12 16:29:43 milkyWay kernel: [  588.901774] ieee80211 phy0: Hardware restart was requested

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic i686
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anshul     2076 F.... pulseaudio
                        anshul     2292 F.... pulseaudio
   /dev/snd/pcmC0D0p:   anshul     2076 F...m pulseaudio
  CurrentDesktop: KDE
  Date: Sun Oct 12 17:01:32 2014
  HibernationDevice: RESUME=UUID=47f52567-52eb-457c-9601-84416c96c874
  InstallationDate: Installed on 2014-02-07 (247 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MachineType: Acer Aspire 5738
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=ada07864-0e5b-41b3-aa5c-53ee70e42347 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (176 days ago)
  dmi.bios.date: 10/23/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.21
  dmi.board.name: JV50
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.21:bd10/23/2009:svnAcer:pnAspire5738:pvr0100:rvnAcer:rnJV50:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5738
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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