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[Bug 1380708] Missing required logs.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Brad Figg <brad.figg@xxxxxxxxxxxxx>
Date: Tue, 14 Oct 2014 10:30:12 -0000
Reply-to: Bug 1380708 <1380708@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1380708

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1380708

Title:
  [G31M-ES2C, Realtek ALC883, Green Line Out, Rear] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Rhythmbox could not render audio and crashed. A driver or kernel
  (3.13.0-37) issue (pagination).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1871 F.... pulseaudio
   /dev/snd/pcmC0D0p:   leonardo   1871 F...m pulseaudio
  CurrentDesktop: LXDE
  Date: Mon Oct 13 13:24:14 2014
  InstallationDate: Installed on 2014-04-29 (166 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1871 F.... pulseaudio
   /dev/snd/pcmC0D0p:   leonardo   1871 F...m pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [G31M-ES2C, Realtek ALC883, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/29/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: G31M-S2C
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd09/29/2009:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2C:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2C:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G31M-ES2C
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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