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[Bug 1382251] Re: Kernel update breaks Picasa

 

Hi, after Picasa doesn't start do you see anything in the kernel log? Can you attach the output of dmesg after launching the program? Also perhaps running picasa from the command line might show some additional errors from userspace.
Thanks!

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https://bugs.launchpad.net/bugs/1382251

Title:
  Kernel update breaks Picasa

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After Kernel update (3.2.0-70-pae) Picasa for Linux no longer starts
  (shows splash screen, then after a while it closes). After restarting
  the laptop with previous kernel (3.2.0-69-pae), Picasa starts
  normally.

  Back and forth several times -> confirmed

  Doesn't change if trying to start Picasa under Nvidia graphics card
  instead of on-board Intel (Bumblebee)

  Ubuntu 12.04 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-70-generic-pae 3.2.0-70.105
  ProcVersionSignature: Ubuntu 3.2.0-70.105-generic-pae 3.2.63
  Uname: Linux 3.2.0-70-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.7
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fer        2137 F.... pulseaudio
   /dev/snd/pcmC0D0p:   fer        2137 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd9c00000 irq 49'
     Mixer name	: 'Realtek ALC269VB'
     Components	: 'HDA:10ec0269,10431113,00100100'
     Controls      : 24
     Simple ctrls  : 13
  Date: Thu Oct 16 19:18:28 2014
  HibernationDevice: RESUME=UUID=42df4fb0-c9fd-47aa-8274-ce9b3c1255d9
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  MachineType: ASUSTeK Computer Inc. N53Jf
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-70-generic-pae root=UUID=42e515fa-dd55-4d3f-8668-29854772f749 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-70-generic-pae N/A
   linux-backports-modules-3.2.0-70-generic-pae  N/A
   linux-firmware                                1.79.18
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: Upgraded to precise on 2013-02-24 (599 days ago)
  dmi.bios.date: 01/25/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N53Jf.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N53Jf
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN53Jf.210:bd01/25/2011:svnASUSTeKComputerInc.:pnN53Jf:pvr1.0:rvnASUSTeKComputerInc.:rnN53Jf:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: N53Jf
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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