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Message #85266
[Bug 1357208] Re: laptop touchpad not working upon kernel upgrade
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1357208
Title:
laptop touchpad not working upon kernel upgrade
Status in “linux” package in Ubuntu:
Expired
Bug description:
My laptop model: HP Spectre 13t-h200 x2 PC
manufacturer of touchpad: I believe Synaptics. Supposed to have multi-touch (this works in Windows).
Symptom appeared: every time I booted into the listed newer kernel version, as well as the ones after (or at least the newest one).
When I was using kernel version 3.13.0-30-generic, the touchpad was
able to move the mouse. It could not do a two-finger scroll and I
would like to file this as a bug too, but I don't know where to file
it (can you give advice?). However this is not the current issue.
After upgrading to version 3.13.0-32-generic, the touchpad is no longer able to move the mouse. I have attached the `dmesg` output and the contents of '/proc/bus/input/devices' and /var/log/Xorg.0.log after booting into each kernel.
---
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: justin 2051 F.... pulseaudio
/dev/snd/controlC1: justin 2051 F.... pulseaudio
/dev/snd/pcmC1D0p: justin 2051 F...m pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=1b58d80d-a3b6-4d33-9cf5-bf20e8d704b9
InstallationDate: Installed on 2014-02-17 (178 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP Spectre 13 x2 PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=4a794b27-807f-43aa-918e-ae0b22a45805 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.5
Tags: trusty
Uname: Linux 3.13.0-30-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-04-30 (107 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.19
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2152
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 23.27
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.19:bd12/26/2013:svnHewlett-Packard:pnHPSpectre13x2PC:pvr097C110400405F00000120003:rvnHewlett-Packard:rn2152:rvr23.27:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Spectre 13 x2 PC
dmi.product.version: 097C110400405F00000120003
dmi.sys.vendor: Hewlett-Packard
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