← Back to team overview

kernel-packages team mailing list archive

[Bug 1368908] Re: [Sony VAIO SVP13215CDB] suspend/resume failure

 

Lucky (or unlucky) me, I intensified usage by opening and closing the lid and connecting/disconnecting the power plug and the bug was triggered with 3.17.1.  The behaviour that seems to trigger it / the last activities were:
* leave Thunderbird and Skype running to have some disk activity going
* have a Skype conversation on battery power
* close the lid
* connect the power supply
* open the lid
* check emails or do something else that causes disk access

unfortunately I did not have a web browser session running and I cannot
start a browser to copy & paste from the dmesg and any attempt to start
software results in errors.

opening a new terminal tab:
  Segmentation fault
  /usr/bin/lesspipe: 295: [: =: unexpected operation

the dmesg log is too long to manually retype from screen, some of the
suspicious message:

[57788.185182]  ata4.00: exception Emask 0x0 SAct 0x3000 SErr 0x40000 action 0x6 frozen
[57788.185187] ata4: SError: { CommWake }
[57788.185190] ata4.00: failed command: READ FPDMA QUEUED
[57788.185193] ata4.00: cmd 60/10:60:50:41:d6/00:00:08:00:00/40 tag 12 ncq 8192 in
[57788.185193]          res 40/00:01:30:08:00/00:00:00:00:00/e0 Emask 0x4 (timeout)
...
[57798.187591] ata4: COMRESET failed (errno=-16)
...
[57848.231726] ata4: reset failed, giving up
[57848.231728] ata4.00: disabled
[57848.231732] ata4.00: device reported invalid CHS sector 0
[57848.231740] ata4.00: EH complete
[57848.231766] sd 3:0:0:0: [sda]
[57848.231768] Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[57848.231769] sd 3:0:0:0: [sda] CDB:
[57848.231770] Read(19): 28 00 0a 0c 96 f8 00 00 08 00
[57848.231776] end_request: I/O error, dev sda, sector 168597240
...
[57848.231836] Aborting journal on device sda2-8.
...

The machine is in an unusable state, so I will reboot it, install mainline kernel v3.14.1 (the latest one published for 13.10 / trusty) with the expectation that it does not have the bug, then prepare for a bisection 
 





** Tags removed: kernel-bug-exists-upstream-3.17-rc7
** Tags added: kernel-bug-exists-upstream-3.17.1

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1368908

Title:
  [Sony VAIO SVP13215CDB] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  System worked well with Xubuntu 13.10.  Installed Xubuntu 14.04LTS
  from scratch. Now the system is unstable.

  To reproduce:
  * boot up
  * close the laptop lid
  * reopen the lid
  * try to access files
  * repeat

  Usually, after closing the laptop's lid, the system will correctly go
  to sleep.  Sometimes the system is OK after reopening the lid, but
  eventually and consistently, after a few cycles, reopening the lid
  turns the screen back on but every command fails. Disks and USB keys
  give buffer I/O errors, the system is unstable and I am left with no
  other option than to long-press the power button and lose work.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yuv        1970 F.... pulseaudio
   /dev/snd/controlC1:  yuv        1970 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Fri Sep 12 14:41:40 2014
  MachineType: Sony Corporation SVP13215CDB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=81550e22-0f37-4cad-a8b3-d22a8a001a2b ro acpi_osi=Linux acpi_backlight=vendor
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/10/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0260V7
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0260V7:bd05/10/2013:svnSonyCorporation:pnSVP13215CDB:pvrC60BYFSW:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVP13215CDB
  dmi.product.version: C60BYFSW
  dmi.sys.vendor: Sony Corporation

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1368908/+subscriptions


References