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Message #85724
[Bug 1265198] Re: [ASUS ZENBOOK Touch UX31A] Bluetooth mouse problems after 13.10. update
David, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
As well, please do not announce in this report you created a new bug
report.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
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https://bugs.launchpad.net/bugs/1265198
Title:
[ASUS ZENBOOK Touch UX31A] Bluetooth mouse problems after 13.10.
update
Status in “linux” package in Ubuntu:
Expired
Bug description:
On my Asus Zenbook prime bluetooth mouse fails after the computer comes back from stand-by. And after trying to turn off and on BT from the settings dialog, it won't turn on again (immediately switches back to off). This worked perfectly before on 13.4.
PS: I also noticed that some trackpad settings were resetted, e.g. the scroll by two-finger-setting is enabled again (I turned it off previously). Maybe this is related.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bachi 2432 F.... pulseaudio
Date: Tue Dec 31 15:31:34 2013
HibernationDevice: RESUME=UUID=1bd7685b-6bcf-4451-8fd3-e67cb586881d
InstallationDate: Installed on 2013-01-14 (350 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: ASUSTeK COMPUTER INC. UX31A
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=46d48420-9d80-4f3c-96e4-52b14ddaf6ff ro quiet splash pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: Upgraded to saucy on 2013-12-26 (4 days ago)
dmi.bios.date: 01/31/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.218
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.218:bd01/31/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References