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[Bug 1383780] Re: Resume from suspend fails

 

This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel


** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

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https://bugs.launchpad.net/bugs/1383780

Title:
  Resume from suspend fails

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  I'm running ubuntu on a Dell studio laptop with Intel® 965GM x86/MMX/SSE2 graphics. Most things work great, but every time I try to resume from  suspend the machine hangs. The screen simply stays black. I have to hold the power button to hard reset. The reboot then works ok. 
  I seem to remember that the resume used to work under 12.04 but since I upgraded to more recent versions it stopped working. I most recently upgraded to 14.10 hoping the problem would go away with more recent versions, but no luck. I've searched around a lot, found a post that suggested that looking at file /var/log/Xorg.0.log.old might give useful information.
  That file does indeed state a few things that seem relevant to me, such as:

  ...
  [    33.637] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
  [    33.638] (II) Module fbdevhw: vendor="X.Org Foundation"
  [    33.638] 	compiled for 1.16.0, module version = 0.0.2
  [    33.638] 	ABI class: X.Org Video Driver, version 18.0
  [    33.638] (WW) Falling back to old probe method for vesa
  [    35.971] (EE) intel(0): [drm] failed to set drm interface version: Permission denied [13].
  [    35.971] (EE) intel(0): Failed to claim DRM device.
  [    35.971] (II) UnloadModule: "intel"
  [    35.971] (EE) Screen(s) found, but none have a usable configuration.
  [    35.971] (EE) 
  Fatal server error:
  [    35.971] (EE) no screens found(EE) 
  [    35.971] (EE) 
  Please consult the The X.Org Foundation support 
  	 at http://wiki.x.org
   for help. 
  [    35.971] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
  [    35.971] (EE) 
  [    36.014] (EE) Server terminated with error (1). Closing log file.

  
  I guess if "drm failed" and as a result "no screen has a usable configuration" then that would explan why the screen simply stays black on resume, but I have no idea how to debug this further or how to fix it.
  Any help / advice much appreciated.
  --- 
  ApportVersion: 2.14.7-0ubuntu7
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jan        2861 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=b591a46b-363a-4206-b494-91a7d59ea223
  InstallationDate: Installed on 2012-09-12 (769 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Dell Inc. Studio 1735
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=1149f5e0-16d4-4117-8386-2c6c9fb596fc ro resume=UUID=b591a46b-363a-4206-b494-91a7d59ea223 quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-33-generic N/A
   linux-backports-modules-3.13.0-33-generic  N/A
   linux-firmware                             1.136
  Tags:  utopic
  Uname: Linux 3.13.0-33-generic i686
  UpgradeStatus: Upgraded to utopic on 2014-10-18 (3 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/04/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0YP944
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/04/2008:svnDellInc.:pnStudio1735:pvr:rvnDellInc.:rn0YP944:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Studio 1735
  dmi.sys.vendor: Dell Inc.

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