kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Konstantin, as per http://www.dell.com/support/home/us/en/04/product-support/product/precision-m3800-workstation/drivers an update to your BIOS is available (A06). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a06

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- USB is dead after resume from sleep
+ [Dell Precision M3800] USB is dead after resume from sleep

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1384041

Title:
  [Dell Precision M3800] USB is dead after resume from sleep

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After resuming from sleep (suspend to ram), all external usb ports are
  dead.

  The laptop's built in keyboard and synaptic touch pad (I think it is
  vonnected via internal usb, but not 100% sure) still work.

  Only a complete power down and reboot seem to bring back the devices.

  The problem does not happen with the previous kernel 3.13.0-36.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  kaymes     3513 F.... pulseaudio
   /dev/snd/controlC1:  kaymes     3513 F.... pulseaudio
   /dev/snd/controlC0:  kaymes     3513 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Oct 22 16:04:20 2014
  InstallationDate: Installed on 2014-07-23 (90 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Dell Precision M3800
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-37-generic root=/dev/mapper/root-trusty ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: Dell Precision M3800
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A05
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd04/16/2014:svnDellInc.:pnDellPrecisionM3800:pvrA05:rvnDellInc.:rnDellPrecisionM3800:rvrA05:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Dell Precision M3800
  dmi.product.version: A05
  dmi.sys.vendor: Dell Inc.

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