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[Bug 1385926] Re: Black screen on resume after suspend by lid close persists in Xubuntu 14.10

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Damian Campbell <dcampbell305@xxxxxxxxxxx>
Date: Sun, 26 Oct 2014 17:47:12 -0000
Reply-to: Bug 1385926 <1385926@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Tags added: apport-collected utopic

** Description changed:

  Same issue as reported in Bug #1357090 (Xubuntu LTS 14.04.1) and Bug
  #1303736 (Xubuntu LTS 14.04) is confirmed on Xubuntu 14.10 upgraded from
  14.04.1 on Dell Latitude 400.
  
  Closing the lid does not activate a clean suspend and results in black
  screen with frozen cursor upon re-opening the lid.
  
  The machine does NOT suspend.
  
  Once black screen mode is invoked, the only recourse is power off re-
  boot.
  
  Fix reported http://xubuntu.org/news/laptop-users-fix-available-for-the-
  black-screen-on-unlock-bug/ does not seem to apply.
  
  As before, suspending before closing lid by using menus or keyboard
  works correctly and results in a clean resume on lid open.
  
- As a reminder, suspend by lid close always worked correctly in Xubuntu
- 12.04 LTS so this is NOT a "BIOS problem" as has been suggested
- elsewhere.
+ As a reminder, suspend by lid close always worked correctly in Xubuntu 12.04 LTS so this is NOT a "BIOS problem" as has been suggested elsewhere.
+ --- 
+ ApportVersion: 2.14.7-0ubuntu8
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  chezcampbell   2171 F.... pulseaudio
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.10
+ HibernationDevice: RESUME=UUID=504c20f7-bda6-4b15-ac0a-d5c9021f07c4
+ InstallationDate: Installed on 2014-08-14 (73 days ago)
+ InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
+ Lsusb:
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Dell Computer Corporation Latitude D400
+ Package: linux (not installed)
+ PccardctlIdent:
+  Socket 0:
+    no product info available
+  Socket 1:
+    no product info available
+ PccardctlStatus:
+  Socket 0:
+    no card
+  Socket 1:
+    no card
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=b11ff414-9135-4c64-bf12-3cdc8bfeed18 ro forcepae quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-23-generic N/A
+  linux-backports-modules-3.16.0-23-generic  N/A
+  linux-firmware                             1.138
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  utopic
+ Uname: Linux 3.16.0-23-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/28/2005
+ dmi.bios.vendor: Dell Computer Corporation
+ dmi.bios.version: A08
+ dmi.board.name: 0W0327
+ dmi.board.vendor: Dell Computer Corporation
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Computer Corporation
+ dmi.modalias: dmi:bvnDellComputerCorporation:bvrA08:bd06/28/2005:svnDellComputerCorporation:pnLatitudeD400:pvr:rvnDellComputerCorporation:rn0W0327:rvr:cvnDellComputerCorporation:ct8:cvr:
+ dmi.product.name: Latitude D400
+ dmi.sys.vendor: Dell Computer Corporation

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1385926/+attachment/4245507/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1385926

Title:
  Black screen on resume after suspend by lid close persists in Xubuntu
  14.10

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Same issue as reported in Bug #1357090 (Xubuntu LTS 14.04.1) and Bug
  #1303736 (Xubuntu LTS 14.04) is confirmed on Xubuntu 14.10 upgraded
  from 14.04.1 on Dell Latitude 400.

  Closing the lid does not activate a clean suspend and results in black
  screen with frozen cursor upon re-opening the lid.

  The machine does NOT suspend.

  Once black screen mode is invoked, the only recourse is power off re-
  boot.

  Fix reported http://xubuntu.org/news/laptop-users-fix-available-for-
  the-black-screen-on-unlock-bug/ does not seem to apply.

  As before, suspending before closing lid by using menus or keyboard
  works correctly and results in a clean resume on lid open.

  As a reminder, suspend by lid close always worked correctly in Xubuntu 12.04 LTS so this is NOT a "BIOS problem" as has been suggested elsewhere.
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chezcampbell   2171 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=504c20f7-bda6-4b15-ac0a-d5c9021f07c4
  InstallationDate: Installed on 2014-08-14 (73 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D400
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
   Socket 1:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
   Socket 1:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=b11ff414-9135-4c64-bf12-3cdc8bfeed18 ro forcepae quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  utopic
  Uname: Linux 3.16.0-23-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/28/2005
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A08
  dmi.board.name: 0W0327
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA08:bd06/28/2005:svnDellComputerCorporation:pnLatitudeD400:pvr:rvnDellComputerCorporation:rn0W0327:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D400
  dmi.sys.vendor: Dell Computer Corporation

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References

[Bug 1385926] [NEW] Black screen on resume after suspend by lid close persists in Xubuntu 14.10
From: Damian Campbell, 2014-10-26