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Message #86325
[Bug 1362584] Re: [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade from 12.04.1 LTS to 14.04.1 LTS
** Tags removed: bios-outdated-f.45
** Tags added: latest-bios-f.45
** Description changed:
- There are several similar problems on the forums but seem to be either unanswered or marked as solved with no solution. Have only just bought this laptop and one of it's uses will be to play programs recorded on mythtv from our PVR when away from home, hence reason for upgrading to same release.
- Have looked at Kernel Debugging Wiki and not sure what is relevant for this issue.
+ Have only just bought this laptop.
+
+ WORKAROUND: Touchpad worked fine in non UEFI mode.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: paul 2101 F.... pulseaudio
- /dev/snd/controlC0: paul 2101 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: paul 2101 F.... pulseaudio
+ /dev/snd/controlC0: paul 2101 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 28 12:55:56 2014
DistributionChannelDescriptor:
- # This is a distribution channel descriptor
- # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
- canonical-oem-stella-anaheim-precise-amd64-20130424-1
+ # This is a distribution channel descriptor
+ # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
+ canonical-oem-stella-anaheim-precise-amd64-20130424-1
HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
InstallationDate: Installed on 2014-03-05 (175 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
MachineType: Hewlett-Packard HP 255 G1 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-34-generic N/A
- linux-backports-modules-3.13.0-34-generic N/A
- linux-firmware 1.127.5
+ linux-restricted-modules-3.13.0-34-generic N/A
+ linux-backports-modules-3.13.0-34-generic N/A
+ linux-firmware 1.127.5
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG410D2QY
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G1 Notebook PC
dmi.product.version: 088E130000005910000600010
dmi.sys.vendor: Hewlett-Packard
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https://bugs.launchpad.net/bugs/1362584
Title:
[HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
from 12.04.1 LTS to 14.04.1 LTS
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Have only just bought this laptop.
WORKAROUND: Touchpad worked fine in non UEFI mode.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: paul 2101 F.... pulseaudio
/dev/snd/controlC0: paul 2101 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 28 12:55:56 2014
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-stella-anaheim-precise-amd64-20130424-1
HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
InstallationDate: Installed on 2014-03-05 (175 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
MachineType: Hewlett-Packard HP 255 G1 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG410D2QY
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G1 Notebook PC
dmi.product.version: 088E130000005910000600010
dmi.sys.vendor: Hewlett-Packard
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References
