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[Bug 1385897] Re: package linux-image-3.16.0-23-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1385897

Title:
  package linux-image-3.16.0-23-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  i have no idea, the system said I had a problem.

  ProblemType: Package
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-23-generic (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
  Uname: Linux 3.16.0-22-generic x86_64
  ApportVersion: 2.14.7-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caj        2217 F.... pulseaudio
  Date: Sun Oct 26 08:43:55 2014
  DuplicateSignature: package:linux-image-3.16.0-23-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=5632e8de-00e6-4075-91e7-3a967c6f5477
  InstallationDate: Installed on 2014-09-06 (49 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=f71ba7fc-b6b1-4b9d-bb63-8cf1c56614f7 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-14
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.16.0-23-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: Upgraded to utopic on 2014-10-01 (25 days ago)
  dmi.bios.date: 12/01/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.32
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1695
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.1F
  dmi.chassis.asset.tag: 5CG1410SCG
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd12/01/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0691120000204610000620100:rvnHewlett-Packard:rn1695:rvrKBCVersion15.1F:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g6 Notebook PC
  dmi.product.version: 0691120000204610000620100
  dmi.sys.vendor: Hewlett-Packard

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References