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Message #86773
[Bug 1386518] Lspci.txt
apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1386518/+attachment/4247178/+files/Lspci.txt
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https://bugs.launchpad.net/bugs/1386518
Title:
utopic: Watchdog detected hard LOCKUP on cpu
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After upgrading to Utopic, I have experienced two "crashes" (a few
hours apart). I am unable to identify the trigger. Searching for
similar bugs either apply to earlier releases of [K]Ubuntu or pertain
to hardware that I do not have. I say my system "crashes" as I never
wait long enough for the system to actually crash. I have had to
reset the system both times in order to generate a response. In both
instances, the mouse was still moving the cursor but no action by the
mouse buttons or keyboard typing generated a response. Also, the
machine would not respond to soft reset. A hard reset (prolonged
depressing of the power button) was necessary to regain control.
I have never experienced this issue before (on any hardware type) so I
have limited information to offer (as I don't know where to look). I
have attached the relevant syslog entries for the last crash. It is
here that I determined the CPU lockups. First CPU 4 had a hard
lockup, proceeded by a soft lockup on CPU 1.
Please let me know what else to gather when this occurs again.
- jss
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 5284 F.... pulseaudio
/dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 5284 F.... pulseaudio
/dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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