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Message #86998
[Bug 1386802] Re: Synaptics touchpad is not detected on Ubuntu 14.04.1 LTS (64bit)
apport information
** Tags added: apport-collected
** Description changed:
I have a notebook CX Evo II (http://www.redcx.com/productos/28/evo-2)
with installed Ubuntu 14.04.1 LTS 64bit
Everything works OK except the touchpad which is not detected at all.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: darko 2687 F.... pulseaudio
+ darko 3367 F.... pulseaudio
+ /dev/snd/controlC1: darko 2687 F.... pulseaudio
+ darko 3367 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=c4c0b2bd-3e31-4209-9ab4-87da1c1f7833
+ InstallationDate: Installed on 2014-10-21 (7 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
+ MachineType: ADVANTEC SA CX Nice Evo II
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=2caf41ae-44d0-4bce-93b0-26da5712afc1 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-37-generic N/A
+ linux-backports-modules-3.13.0-37-generic N/A
+ linux-firmware 1.127.7
+ Tags: trusty
+ Uname: Linux 3.13.0-37-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/08/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: C15B.612
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: C15B
+ dmi.board.vendor: ADVANTEC SA
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: ADVANTEC SA
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.612:bd01/08/2014:svnADVANTECSA:pnCXNiceEvoII:pvr1.0:rvnADVANTECSA:rnC15B:rvr1.0:cvnADVANTECSA:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: CX Nice Evo II
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ADVANTEC SA
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1386802/+attachment/4248074/+files/AlsaInfo.txt
--
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1386802
Title:
Synaptics touchpad is not detected on Ubuntu 14.04.1 LTS (64bit)
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I have a notebook CX Evo II (http://www.redcx.com/productos/28/evo-2)
with installed Ubuntu 14.04.1 LTS 64bit
Everything works OK except the touchpad which is not detected at all.
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darko 2687 F.... pulseaudio
darko 3367 F.... pulseaudio
/dev/snd/controlC1: darko 2687 F.... pulseaudio
darko 3367 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c4c0b2bd-3e31-4209-9ab4-87da1c1f7833
InstallationDate: Installed on 2014-10-21 (7 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ADVANTEC SA CX Nice Evo II
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=2caf41ae-44d0-4bce-93b0-26da5712afc1 ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-37-generic N/A
linux-backports-modules-3.13.0-37-generic N/A
linux-firmware 1.127.7
Tags: trusty
Uname: Linux 3.13.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C15B.612
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: C15B
dmi.board.vendor: ADVANTEC SA
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: ADVANTEC SA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.612:bd01/08/2014:svnADVANTECSA:pnCXNiceEvoII:pvr1.0:rvnADVANTECSA:rnC15B:rvr1.0:cvnADVANTECSA:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: CX Nice Evo II
dmi.product.version: 1.0
dmi.sys.vendor: ADVANTEC SA
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References