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[Bug 1387119] Re: package linux-image-3.16.0-24-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1387119

Title:
  package linux-image-3.16.0-24-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  first run of updates on e thinkpad r50e

  ProblemType: Package
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic i686
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  requisite   1470 F.... lxpanel
  CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: 'iw'
  Date: Wed Oct 29 11:56:56 2014
  DpkgTerminalLog:
   Preparing to unpack .../linux-image-3.16.0-24-generic_3.16.0-24.32_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-3.16.0-24-generic_3.16.0-24.32_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.16.0-24-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=ab6459c9-ad05-491f-aab0-c6972d4ef5fb
  InstallationDate: Installed on 2014-10-29 (0 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
  Lsusb:
   Bus 001 Device 002: ID 7392:7811 Edimax Technology Co., Ltd EW-7811Un 802.11n Wireless Adapter [Realtek RTL8188CUS]
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: IBM 18348SG
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=c2d5c62c-a370-43a8-a9b7-68a44df394c6 ro quiet splash vt.handoff=7
  RelatedPackageVersions: grub-pc 2.02~beta2-15
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.16.0-24-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/08/2006
  dmi.bios.vendor: IBM
  dmi.bios.version: 1WET90WW (2.10 )
  dmi.board.name: 18348SG
  dmi.board.vendor: IBM
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: IBM
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnIBM:bvr1WET90WW(2.10):bd12/08/2006:svnIBM:pn18348SG:pvrThinkPadR50e:rvnIBM:rn18348SG:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
  dmi.product.name: 18348SG
  dmi.product.version: ThinkPad R50e
  dmi.sys.vendor: IBM

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References