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Message #87311
[Bug 1237296] Re: 168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth works sporadic
I have the same wifi card on an HP ProBook 450 G1 laptop. In Linux Mint 17 KDE (based on Ubuntu 14.04) wifi works, Bluetooth doesn't.
Yesterday it couldn't find any Bluetooth devices, nor it was detectable by another Bluetooth device even if visible.
Today the Bluetooth adapter seems to have disappeared completely and I don't understand how it is possible (rfkill list shows only the wifi device, while previously it used to show the non-working Bluetooth device too...).
I read the whole report but I'm a bit lost. Was this bug fixed
somewhere? Can we expect to have it working on an upcoming kernel
upgrade for Trusty?
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https://bugs.launchpad.net/bugs/1237296
Title:
168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth
works sporadic
Status in “linux” package in Ubuntu:
Triaged
Status in “linux” source package in Saucy:
Won't Fix
Status in “linux” source package in Trusty:
Triaged
Bug description:
Hello,
I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of
the shine new Haswell hardware I choose to install Ubuntu 13.10 Beta
2.
This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth
4.0 combination adapter, Wireless is working fine. But Bluetooth
doesn't, it seems to be successfully deteced but I can't see any other
Bluetooth devices and they can't see me too.
Yours sincerly
Joshua
---
ApportVersion: 2.12.4-0ubuntu1
Architecture: amd64
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-10-12 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
Tags: saucy
Uname: Linux 3.12.0-031200rc4-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: joshua 1348 F.... pulseaudio
/dev/snd/controlC0: joshua 1348 F.... pulseaudio
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-10-12 (8 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
MachineType: Acer Aspire E1-572
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 05/21/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.04
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-572
dmi.product.version: V2.04
dmi.sys.vendor: Acer
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