kernel-packages team mailing list archive

Thread
Date
Re: [Bug 1387865] Re: [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Maximilien Levesque <maximilien.levesque@xxxxxxxxx>
Date: Sun, 02 Nov 2014 20:06:51 -0000
Reply-to: Bug 1387865 <1387865@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Christopher, here are some results from live medium without any update,
i.e., as it comes with the live CD:
- 12.04.5  => same problem as above
- 13.04 and 13.10 => don't boot (seems to crash when graphic card is
called, but I'm no specialist)
- 14.04 and 14.10 => same as 12.04.5 and as described above.

I built kernel 3.18rc1 to compare to 3.18rc2. This time it boots but
trackpad / touchpad problem is still the same: no pointer, no effect of
clicks.

Just to be sure everything is done correctly (that's the first time I
report a bug...), here is what prints to screen when sudo dpkg -i *.deb
Could you please check everything is fine (see parts in bold)?

levesque@portmax2:~/Downloads/kernel$ ls
3.18rc2
linux-headers-3.18.0-031800rc1_3.18.0-031800rc1.201410192135_all.deb
linux-headers-3.18.0-031800rc1-generic_3.18.0-031800rc1.201410192135_amd64.deb
linux-image-3.18.0-031800rc1-generic_3.18.0-031800rc1.201410192135_amd64.deb
levesque@portmax2:~/Downloads/kernel$
levesque@portmax2:~/Downloads/kernel$
levesque@portmax2:~/Downloads/kernel$ sudo dpkg -i *.deb
[sudo] password for levesque:
Selecting previously unselected package linux-headers-3.18.0-031800rc1.
(Reading database ... 339145 files and directories currently installed.)
Preparing to unpack
linux-headers-3.18.0-031800rc1_3.18.0-031800rc1.201410192135_all.deb ...
Unpacking linux-headers-3.18.0-031800rc1 (3.18.0-031800rc1.201410192135) ...
Selecting previously unselected package
linux-headers-3.18.0-031800rc1-generic.
Preparing to unpack
linux-headers-3.18.0-031800rc1-generic_3.18.0-031800rc1.201410192135_amd64.deb
...
Unpacking linux-headers-3.18.0-031800rc1-generic
(3.18.0-031800rc1.201410192135) ...
Selecting previously unselected package
linux-image-3.18.0-031800rc1-generic.
Preparing to unpack
linux-image-3.18.0-031800rc1-generic_3.18.0-031800rc1.201410192135_amd64.deb
...
Done.
Unpacking linux-image-3.18.0-031800rc1-generic
(3.18.0-031800rc1.201410192135) ...
Setting up linux-headers-3.18.0-031800rc1 (3.18.0-031800rc1.201410192135)
...
Setting up linux-headers-3.18.0-031800rc1-generic
(3.18.0-031800rc1.201410192135) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms
3.18.0-031800rc1-generic /boot/vmlinuz-3.18.0-031800rc1-generic
*sed: -e expression #1, char 6: unknown command: `m'*
Setting up linux-image-3.18.0-031800rc1-generic
(3.18.0-031800rc1.201410192135) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal
3.18.0-031800rc1-generic /boot/vmlinuz-3.18.0-031800rc1-generic
run-parts: executing /etc/kernel/postinst.d/dkms 3.18.0-031800rc1-generic
/boot/vmlinuz-3.18.0-031800rc1-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools
3.18.0-031800rc1-generic /boot/vmlinuz-3.18.0-031800rc1-generic
update-initramfs: Generating /boot/initrd.img-3.18.0-031800rc1-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils
3.18.0-031800rc1-generic /boot/vmlinuz-3.18.0-031800rc1-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier
3.18.0-031800rc1-generic /boot/vmlinuz-3.18.0-031800rc1-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub
3.18.0-031800rc1-generic /boot/vmlinuz-3.18.0-031800rc1-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT
is set is no longer supported.
Found linux image: /boot/vmlinuz-3.18.0-031800rc2-generic
Found initrd image: /boot/initrd.img-3.18.0-031800rc2-generic
Found linux image: /boot/vmlinuz-3.18.0-031800rc1-generic
Found initrd image: /boot/initrd.img-3.18.0-031800rc1-generic
Found linux image: /boot/vmlinuz-3.16.0-24-generic
Found initrd image: /boot/initrd.img-3.16.0-24-generic
Found linux image: /boot/vmlinuz-3.16.0-23-generic
Found initrd image: /boot/initrd.img-3.16.0-23-generic
Found linux image: /boot/vmlinuz-3.13.0-37-generic
Found initrd image: /boot/initrd.img-3.13.0-37-generic
*grub-probe: error: cannot find a GRUB drive for /dev/sdb1.  Check your
device.map.*
Adding boot menu entry for EFI firmware configuration
done

On Sun, Nov 2, 2014 at 6:47 PM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Maximilien Levesque, which previous versions of Ubuntu specifically?
>
> As well, would 3.18-rc1 provide a testable environment?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1387865
>
> Title:
>   [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1387865/+subscriptions
>


** Tags removed: kernel-unable-to-test-upstream
** Tags added: kernel-bug-exists-upstream

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1387865

Title:
  [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad not working. I don't see the mouse pointer. Laptop is exactly
  the same as without the touchpad.

  I can plug a USB Mouse.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  levesque   2822 F.... pulseaudio
   /dev/snd/controlC1:  levesque   2822 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 30 21:21:08 2014
  HibernationDevice: RESUME=UUID=41f05731-4d43-4531-8579-69f950969e48
  InstallationDate: Installed on 2014-10-16 (14 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: GIGABYTE X3
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=1ab1195f-fc7d-4896-81a7-59d1f67b50c3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-24 (5 days ago)
  dmi.bios.date: 07/04/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FD04
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X3
  dmi.board.vendor: GIGABYTE
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 10
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFD04:bd07/04/2014:svnGIGABYTE:pnX3:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnX3:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: X3
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: GIGABYTE

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1387865/+subscriptions
References

[Bug 1387865] [NEW] [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10
From: sheol, 2014-10-30
[Bug 1387865] Re: [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10
From: Christopher M. Penalver, 2014-11-02