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[Bug 1387865] Re: [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10

 

Maximilien Levesque, 12.04.5 is not considered a previous release for
the purposes of testing this bug as it has the same linux kernel
(package that is the cause of this problem) as Trusty. Discussing
releases that don't boot is not helpful in troubleshooting this issue.

Despite this, could you please test 12.04.0 (3.2.x kernel) via http
://old-releases.ubuntu.com/releases/12.04.0/ and advise to the results?

** Tags added: kernel-bug-exists-upstream-3.18-rc1

** Tags added: trusty

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Title:
  [Aorus X3+] Touchpad not working in Ubuntu 14.04 and 14.10

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad not working. I don't see the mouse pointer. Laptop is exactly
  the same as without the touchpad.

  I can plug a USB Mouse.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  levesque   2822 F.... pulseaudio
   /dev/snd/controlC1:  levesque   2822 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 30 21:21:08 2014
  HibernationDevice: RESUME=UUID=41f05731-4d43-4531-8579-69f950969e48
  InstallationDate: Installed on 2014-10-16 (14 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: GIGABYTE X3
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=1ab1195f-fc7d-4896-81a7-59d1f67b50c3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-24 (5 days ago)
  dmi.bios.date: 07/04/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FD04
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X3
  dmi.board.vendor: GIGABYTE
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 10
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFD04:bd07/04/2014:svnGIGABYTE:pnX3:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnX3:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: X3
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: GIGABYTE

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