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[Bug 1389716] Re: [14.04.1] NIC Qualcomm Atheros Device not working + integreted GPU not used

 

This is the terminal result after i launched "apport-collect 1389716" command:
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(process:3601): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
dpkg-query: no packages found matching linux

** Description changed:

  Hi all, 
  I found this thread and I had to join in because I got the same issue with my brand new MSI GS70 2QE gaming notebook.
  I have managed to install Ubuntu 14.04.1 in dual boot along side windonw 8.1 with UEFI and secure boot enabled.
  To switch between OS I got 2 ways, is either go to the BIOS and chnge the BBS HDD drive order form windows to ubuntu or I let the notebook boot normaly till GRUB comes up and choose from there if i want windows or ubuntu to boot, for that matter i use GRUB method.
  Now when I am in Ubuntu every works fine but my wi-fi, if I use an RJ45 cable i do get internet though.
  
  The issuing of the comand "ifconfig -a" is as follow:
  
  eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c 
  inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0
  inet6 addr: fe80::468a:5bff:fe6e:ec2c/64 Scope:Link
  UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
  RX packets:15581 errors:0 dropped:0 overruns:0 frame:0
  TX packets:11436 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:1000 
  RX bytes:17066393 (17.0 MB) TX bytes:1266194 (1.2 MB)
  Interrupt:19 
  
  lo Link encap:Local Loopback 
  inet addr:127.0.0.1 Mask:255.0.0.0
  inet6 addr: ::1/128 Scope:Host
  UP LOOPBACK RUNNING MTU:65536 Metric:1
  RX packets:2299 errors:0 dropped:0 overruns:0 frame:0
  TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:0 
  RX bytes:327314 (327.3 KB) TX bytes:327314 (327.3 KB)
  
  as you can see no wlan or wlan0 showing up.
  
  The "lspci" command gives me this:
  
  00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
  00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
  00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
  00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
  00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
  00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
  00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
  00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
  00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
  00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
  00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
  00:1c.4 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #5 (rev d5)
  00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
  00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 05)
  00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
  00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
  01:00.0 3D controller: NVIDIA Corporation Device 13d8 (rev a1)
  03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5249 (rev 01)
  04:00.0 Ethernet controller: Qualcomm Atheros Killer E2200 Gigabit Ethernet Controller (rev 13)
  05:00.0 Network controller: Qualcomm Atheros Device 003e (rev 20)
  
  therefore I cannot figure out how to get my wi-fi working, I installed
  the lastest kernel 3.18.0-031800rc3-generic and run apt-get update and
  upgrade but with no result.
  
  Is sad that i cannot get wi-fi in ubuntu since i use it quite a lot in
  ssh, SFTP and the like since i do code in it.
  
  Lastly if can be of any help when i boot ubuntu before the user screen
  password appears i do get this message:
  
  2.065748 Bluetooth: Patch file not found ar3k/AthrBT_0x000002000.dfu
  2.065781 Bluetooth: Loading path file failed
  
  EDIT: Just to add anoter issue when in Ububtu the integrated GPU does not kick in and my lapton uses the dscrate GPU card (GTX 970M) instead, i can see that because whenever time the power bottom is red means that the notebook is using the Nvidia card.
  Is not a big deal but If you guys now why i cannot use the HD 4600 integrated card would be nice, so i can save some battery power.
  
  Thanks for the help, if you need more information just ask I will do anything i can to help you figure out the problem
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roblucci   2174 F.... pulseaudio
   /dev/snd/controlC1:  roblucci   2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
  InstallationDate: Installed on 2014-11-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Micro-Star International Co., Ltd. GS70 2QE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1773IMS.10A
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1773
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.name: GS70 2QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  roblucci   1928 F.... pulseaudio
+  /dev/snd/controlC0:  roblucci   1928 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
+ InstallationDate: Installed on 2014-11-05 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ MachineType: Micro-Star International Co., Ltd. GS70 2QE
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-39-generic N/A
+  linux-backports-modules-3.13.0-39-generic  N/A
+  linux-firmware                             1.127.7
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.13.0-39-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/22/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: E1773IMS.10A
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: MS-1773
+ dmi.board.vendor: Micro-Star International Co., Ltd.
+ dmi.board.version: REV:0.B
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Micro-Star International Co., Ltd.
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
+ dmi.product.name: GS70 2QE
+ dmi.product.version: REV:1.0
+ dmi.sys.vendor: Micro-Star International Co., Ltd.

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https://bugs.launchpad.net/bugs/1389716

Title:
  [14.04.1] NIC  Qualcomm Atheros Device not working + integreted GPU
  not used

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hi all, 
  I found this thread and I had to join in because I got the same issue with my brand new MSI GS70 2QE gaming notebook.
  I have managed to install Ubuntu 14.04.1 in dual boot along side windonw 8.1 with UEFI and secure boot enabled.
  To switch between OS I got 2 ways, is either go to the BIOS and chnge the BBS HDD drive order form windows to ubuntu or I let the notebook boot normaly till GRUB comes up and choose from there if i want windows or ubuntu to boot, for that matter i use GRUB method.
  Now when I am in Ubuntu every works fine but my wi-fi, if I use an RJ45 cable i do get internet though.

  The issuing of the comand "ifconfig -a" is as follow:

  eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c 
  inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0
  inet6 addr: fe80::468a:5bff:fe6e:ec2c/64 Scope:Link
  UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
  RX packets:15581 errors:0 dropped:0 overruns:0 frame:0
  TX packets:11436 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:1000 
  RX bytes:17066393 (17.0 MB) TX bytes:1266194 (1.2 MB)
  Interrupt:19 

  lo Link encap:Local Loopback 
  inet addr:127.0.0.1 Mask:255.0.0.0
  inet6 addr: ::1/128 Scope:Host
  UP LOOPBACK RUNNING MTU:65536 Metric:1
  RX packets:2299 errors:0 dropped:0 overruns:0 frame:0
  TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:0 
  RX bytes:327314 (327.3 KB) TX bytes:327314 (327.3 KB)

  as you can see no wlan or wlan0 showing up.

  The "lspci" command gives me this:

  00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
  00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
  00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
  00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
  00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
  00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
  00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
  00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
  00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
  00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
  00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
  00:1c.4 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #5 (rev d5)
  00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
  00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 05)
  00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
  00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
  01:00.0 3D controller: NVIDIA Corporation Device 13d8 (rev a1)
  03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5249 (rev 01)
  04:00.0 Ethernet controller: Qualcomm Atheros Killer E2200 Gigabit Ethernet Controller (rev 13)
  05:00.0 Network controller: Qualcomm Atheros Device 003e (rev 20)

  therefore I cannot figure out how to get my wi-fi working, I installed
  the lastest kernel 3.18.0-031800rc3-generic and run apt-get update and
  upgrade but with no result.

  Is sad that i cannot get wi-fi in ubuntu since i use it quite a lot in
  ssh, SFTP and the like since i do code in it.

  Lastly if can be of any help when i boot ubuntu before the user screen
  password appears i do get this message:

  2.065748 Bluetooth: Patch file not found ar3k/AthrBT_0x000002000.dfu
  2.065781 Bluetooth: Loading path file failed

  EDIT: Just to add anoter issue when in Ububtu the integrated GPU does not kick in and my lapton uses the dscrate GPU card (GTX 970M) instead, i can see that because whenever time the power bottom is red means that the notebook is using the Nvidia card.
  Is not a big deal but If you guys now why i cannot use the HD 4600 integrated card would be nice, so i can save some battery power.

  Thanks for the help, if you need more information just ask I will do anything i can to help you figure out the problem
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roblucci   2174 F.... pulseaudio
   /dev/snd/controlC1:  roblucci   2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
  InstallationDate: Installed on 2014-11-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Micro-Star International Co., Ltd. GS70 2QE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1773IMS.10A
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1773
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.name: GS70 2QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  roblucci   1928 F.... pulseaudio
   /dev/snd/controlC0:  roblucci   1928 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
  InstallationDate: Installed on 2014-11-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Micro-Star International Co., Ltd. GS70 2QE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1773IMS.10A
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1773
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.name: GS70 2QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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