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Message #88395
[Bug 1389716] Re: [14.04.1] NIC Qualcomm Atheros Device not working + integreted GPU not used
** Description changed:
- Hi all,
- I found this thread and I had to join in because I got the same issue with my brand new MSI GS70 2QE gaming notebook.
- I have managed to install Ubuntu 14.04.1 in dual boot along side windonw 8.1 with UEFI and secure boot enabled.
- To switch between OS I got 2 ways, is either go to the BIOS and chnge the BBS HDD drive order form windows to ubuntu or I let the notebook boot normaly till GRUB comes up and choose from there if i want windows or ubuntu to boot, for that matter i use GRUB method.
- Now when I am in Ubuntu every works fine but my wi-fi, if I use an RJ45 cable i do get internet though.
+ With my brand new MSI GS70 2QE gaming notebook, my WiFi doesn't work. I
+ installed the lastest kernel 3.18.0-031800rc3-generic and run apt-get
+ update and upgrade but with no result.
+
+ WORKAROUND: I use an RJ45 cable i do get internet though.
The issuing of the comand "ifconfig -a" is as follow:
-
- eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c
+ eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c
inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::468a:5bff:fe6e:ec2c/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:15581 errors:0 dropped:0 overruns:0 frame:0
TX packets:11436 errors:0 dropped:0 overruns:0 carrier:0
- collisions:0 txqueuelen:1000
+ collisions:0 txqueuelen:1000
RX bytes:17066393 (17.0 MB) TX bytes:1266194 (1.2 MB)
- Interrupt:19
+ Interrupt:19
- lo Link encap:Local Loopback
+ lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:2299 errors:0 dropped:0 overruns:0 frame:0
TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0
- collisions:0 txqueuelen:0
+ collisions:0 txqueuelen:0
RX bytes:327314 (327.3 KB) TX bytes:327314 (327.3 KB)
as you can see no wlan or wlan0 showing up.
- The "lspci" command gives me this:
- 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
- 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
- 00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
- 00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
- 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
- 00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
- 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
- 00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
- 00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
- 00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
- 00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
- 00:1c.4 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #5 (rev d5)
- 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
- 00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 05)
- 00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
- 00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
- 01:00.0 3D controller: NVIDIA Corporation Device 13d8 (rev a1)
- 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5249 (rev 01)
- 04:00.0 Ethernet controller: Qualcomm Atheros Killer E2200 Gigabit Ethernet Controller (rev 13)
- 05:00.0 Network controller: Qualcomm Atheros Device 003e (rev 20)
-
- therefore I cannot figure out how to get my wi-fi working, I installed
- the lastest kernel 3.18.0-031800rc3-generic and run apt-get update and
- upgrade but with no result.
-
- Is sad that i cannot get wi-fi in ubuntu since i use it quite a lot in
- ssh, SFTP and the like since i do code in it.
-
- Lastly if can be of any help when i boot ubuntu before the user screen
- password appears i do get this message:
-
+ Lastly, when i boot Ubuntu before the user screen password appears get the message:
2.065748 Bluetooth: Patch file not found ar3k/AthrBT_0x000002000.dfu
2.065781 Bluetooth: Loading path file failed
- EDIT: Just to add anoter issue when in Ububtu the integrated GPU does not kick in and my lapton uses the dscrate GPU card (GTX 970M) instead, i can see that because whenever time the power bottom is red means that the notebook is using the Nvidia card.
- Is not a big deal but If you guys now why i cannot use the HD 4600 integrated card would be nice, so i can save some battery power.
-
- Thanks for the help, if you need more information just ask I will do anything i can to help you figure out the problem
- ---
+ ---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: roblucci 2174 F.... pulseaudio
- /dev/snd/controlC1: roblucci 2174 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: roblucci 2174 F.... pulseaudio
+ /dev/snd/controlC1: roblucci 2174 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
InstallationDate: Installed on 2014-11-05 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
MachineType: Micro-Star International Co., Ltd. GS70 2QE
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-39-generic N/A
- linux-backports-modules-3.13.0-39-generic N/A
- linux-firmware 1.127.5
+ linux-restricted-modules-3.13.0-39-generic N/A
+ linux-backports-modules-3.13.0-39-generic N/A
+ linux-firmware 1.127.5
RfKill:
-
+
Tags: trusty
Uname: Linux 3.13.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/22/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1773IMS.10A
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1773
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.name: GS70 2QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
- ---
- ApportVersion: 2.14.1-0ubuntu3.5
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: roblucci 1928 F.... pulseaudio
- /dev/snd/controlC0: roblucci 1928 F.... pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
- InstallationDate: Installed on 2014-11-05 (0 days ago)
- InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
- IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
- MachineType: Micro-Star International Co., Ltd. GS70 2QE
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
- RelatedPackageVersions:
- linux-restricted-modules-3.13.0-39-generic N/A
- linux-backports-modules-3.13.0-39-generic N/A
- linux-firmware 1.127.7
- RfKill:
-
- Tags: trusty
- Uname: Linux 3.13.0-39-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 10/22/2014
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: E1773IMS.10A
- dmi.board.asset.tag: To be filled by O.E.M.
- dmi.board.name: MS-1773
- dmi.board.vendor: Micro-Star International Co., Ltd.
- dmi.board.version: REV:0.B
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: Micro-Star International Co., Ltd.
- dmi.chassis.version: N/A
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
- dmi.product.name: GS70 2QE
- dmi.product.version: REV:1.0
- dmi.sys.vendor: Micro-Star International Co., Ltd.
** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-3.18-rc3
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254118/+files/AlsaInfo.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254119/+files/BootDmesg.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254120/+files/CRDA.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254121/+files/CurrentDmesg.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254122/+files/Lspci.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254123/+files/Lsusb.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254124/+files/ProcCpuinfo.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254125/+files/ProcEnviron.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254126/+files/ProcInterrupts.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254127/+files/ProcModules.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254129/+files/UdevDb.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254128/+files/PulseList.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254130/+files/UdevLog.txt
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389716/+attachment/4254131/+files/WifiSyslog.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1389716
Title:
[14.04.1] NIC Qualcomm Atheros Device not working + integreted GPU
not used
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
With my brand new MSI GS70 2QE gaming notebook, my WiFi doesn't work.
I installed the lastest kernel 3.18.0-031800rc3-generic and run apt-
get update and upgrade but with no result.
WORKAROUND: I use an RJ45 cable i do get internet though.
The issuing of the comand "ifconfig -a" is as follow:
eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c
inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::468a:5bff:fe6e:ec2c/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:15581 errors:0 dropped:0 overruns:0 frame:0
TX packets:11436 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:17066393 (17.0 MB) TX bytes:1266194 (1.2 MB)
Interrupt:19
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:2299 errors:0 dropped:0 overruns:0 frame:0
TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:327314 (327.3 KB) TX bytes:327314 (327.3 KB)
as you can see no wlan or wlan0 showing up.
Lastly, when i boot Ubuntu before the user screen password appears get the message:
2.065748 Bluetooth: Patch file not found ar3k/AthrBT_0x000002000.dfu
2.065781 Bluetooth: Loading path file failed
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: roblucci 2174 F.... pulseaudio
/dev/snd/controlC1: roblucci 2174 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
InstallationDate: Installed on 2014-11-05 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Micro-Star International Co., Ltd. GS70 2QE
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.5
RfKill:
Tags: trusty
Uname: Linux 3.13.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/22/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1773IMS.10A
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1773
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.name: GS70 2QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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References
