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[Bug 1389716] Re: 168c:003e [14.04.1] WNIC Qualcomm Atheros Device not working

 

R0blucci, the issue you are reporting is an upstream one. Could you
please report this problem to the appropriate mailing list (ath10k) by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.

Thank you for your understanding.

** Summary changed:

- 1969:e091 [14.04.1] WNIC Qualcomm Atheros Device not working
+ 168c:003e [14.04.1] WNIC Qualcomm Atheros Device not working

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

** Changed in: linux (Ubuntu)
   Importance: Medium => High

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https://bugs.launchpad.net/bugs/1389716

Title:
  168c:003e [14.04.1] WNIC Qualcomm Atheros Device not working

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  With my brand new MSI GS70 2QE gaming notebook, my WiFi doesn't work.
  I installed the lastest kernel 3.18.0-031800rc3-generic and run apt-
  get update and upgrade but with no result.

  WORKAROUND: I use an RJ45 cable i do get internet though.

  The issuing of the comand "ifconfig -a" is as follow:
  eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c
  inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0
  inet6 addr: fe80::468a:5bff:fe6e:ec2c/64 Scope:Link
  UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
  RX packets:15581 errors:0 dropped:0 overruns:0 frame:0
  TX packets:11436 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:1000
  RX bytes:17066393 (17.0 MB) TX bytes:1266194 (1.2 MB)
  Interrupt:19

  lo Link encap:Local Loopback
  inet addr:127.0.0.1 Mask:255.0.0.0
  inet6 addr: ::1/128 Scope:Host
  UP LOOPBACK RUNNING MTU:65536 Metric:1
  RX packets:2299 errors:0 dropped:0 overruns:0 frame:0
  TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:0
  RX bytes:327314 (327.3 KB) TX bytes:327314 (327.3 KB)

  as you can see no wlan or wlan0 showing up.

  
  Lastly, when i boot Ubuntu before the user screen password appears get the message:
  2.065748 Bluetooth: Patch file not found ar3k/AthrBT_0x000002000.dfu
  2.065781 Bluetooth: Loading path file failed

  ---
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roblucci   2174 F.... pulseaudio
   /dev/snd/controlC1:  roblucci   2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
  InstallationDate: Installed on 2014-11-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Micro-Star International Co., Ltd. GS70 2QE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.5
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1773IMS.10A
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1773
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.name: GS70 2QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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