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[Bug 1389884] Re: [Lenovo ThinkPad X230] e1000e driver intermittently prevents suspend on trusty

 

Brendan Kelly, updating your BIOS is always a good practice when dealing with suspend issues. Helpful instructions may be found at https://help.ubuntu.com/community/BIOSUpdate . Once done, please post the results of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

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Title:
  [Lenovo ThinkPad X230] e1000e driver intermittently prevents suspend
  on trusty

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Intermittently suspend fails on my Thinkpad x230. Reloading the e1000e driver fixes it:
  rmmod e1000e
  modprobe e1000e

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: symap_custom_dkms_x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bkelly     4236 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Nov  6 07:59:04 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=1f03c72d-d5c9-4bf6-861f-93df48d043f1
  InstallationDate: Installed on 2014-04-12 (207 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  MachineType: LENOVO 23301B9
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=2484b4af-391a-451f-9b24-fafa3f23ff37 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-09-26 (40 days ago)
  dmi.bios.date: 07/09/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G2ET95WW (2.55 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 23301B9
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG2ET95WW(2.55):bd07/09/2013:svnLENOVO:pn23301B9:pvrThinkPadX230:rvnLENOVO:rn23301B9:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 23301B9
  dmi.product.version: ThinkPad X230
  dmi.sys.vendor: LENOVO

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