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[Bug 1390807] Re: Dell 5737 freezes on ubuntu14 everytime during resume from suspend

 

Thanks for quick response Chris. I just tested the latest upstream and
was able to reproduce the issue by simply closing the lid, wiating for
suspend and then reopening the lid. The system completely freezes and
hard reset is the only cure. Please, let me know if I can help with
anything else

This was the uname report after kernel isntall and reboot to confirm I
am running the new kernel:

~$ uname -a
Linux vtdlap1 3.18.0-031800rc3-generic #201411022335 SMP Sun Nov 2 23:36:52 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux


** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-3.18-rc3

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https://bugs.launchpad.net/bugs/1390807

Title:
  Dell 5737 freezes on ubuntu14 everytime during resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My dell 5737 laptop was running all fine on 12.04. As soon as I
  upgraded to 14.04 I am consistenly running into system freeze
  everytime system attempts to resume from suspend. This happens when I
  simply close the lit of my laptop or due to screen inactivity
  suspend... When that happens only thing that works is hard reset. This
  is 100% reproducible.

  Interestingly, I noticed that on 3.11.10 kernel if I suspend manually
  from menu, the laptop resumes just fine.

  I tried pretty much all kernels upward including 12.04 ppa, even
  upgrading to 14.10 does not help. I am currently running
  3.16.0-24-generic kernel. I even upgraded my BIOS to A10 (even though
  it was clearly stated optional on Dell site).

  When I boot using 3.11.10 kernel all is well except my virtualbox no
  longer functions then.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tigran     2677 F.... pulseaudio
   /dev/snd/controlC0:  tigran     2677 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Nov  8 16:55:39 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=13e6d588-5ce1-44fb-ba8a-2c65b9cf8b3d
  InstallationDate: Installed on 2014-03-25 (228 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Inspiron 5737
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=8a7c9255-ff8b-4a86-b586-07d8695f44cc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-28 (11 days ago)
  dmi.bios.date: 04/30/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 04X8RP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron5737:pvrA08:rvnDellInc.:rn04X8RP:rvrA00:cvnDellInc.:ct8:cvrA08:
  dmi.product.name: Inspiron 5737
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.

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