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[Dinh Quoc Han <dinhquochan.kayz@xxxxxxxxx>]

apport information

** Attachment added: "UdevLog.txt"
   https://bugs.launchpad.net/bugs/1374758/+attachment/4256330/+files/UdevLog.txt

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https://bugs.launchpad.net/bugs/1374758

Title:
  Bluetooth is not working in Acer Aspire E1-432

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04,
  the Bluetooth is not working.
  Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth.
  Wifi is working but bluetooth is not even recognized in the system.
  Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device

  more infomation:

  dinhquochan@TiLovePo-PC:~$ lsusb | grep Bluetooth
  dinhquochan@TiLovePo-PC:~$ lsusb
  Bus 001 Device 002: ID 8087:8000 Intel Corp.
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 002 Device 004: ID 04ca:300b Lite-On Technology Corp.
  Bus 002 Device 003: ID 1bcf:2c17 Sunplus Innovation Technology Inc.
  Bus 002 Device 002: ID 0458:0152 KYE Systems Corp. (Mouse Systems)
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  Devices:
   hci0 A4:DB:30:CA:D8:50
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description: Ubuntu 14.04.1 LTS
  Release: 14.04
  Codename: trusty
  [ 10.159667] Bluetooth: Core ver 2.17
  [ 10.159689] Bluetooth: HCI device and connection manager initialized
  [ 10.159697] Bluetooth: HCI socket layer initialized
  [ 10.159700] Bluetooth: L2CAP socket layer initialized
  [ 10.159705] Bluetooth: SCO socket layer initialized
  [ 13.897795] Bluetooth: RFCOMM TTY layer initialized
  [ 13.897809] Bluetooth: RFCOMM socket layer initialized
  [ 13.897856] Bluetooth: RFCOMM ver 1.11
  [ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [ 13.917375] Bluetooth: BNEP filters: protocol multicast
  [ 13.917424] Bluetooth: BNEP socket layer initialized

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-firmware 1.127.7
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Sep 27 20:32:32 2014
  Dependencies:
   
  InstallationDate: Installed on 2014-09-25 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dinhquochan   2054 F.... pulseaudio
   /dev/snd/controlC0:  dinhquochan   2054 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=2c760574-0700-482b-8b11-21e845d8e36e
  InstallationDate: Installed on 2014-11-08 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Acer Aspire E1-432
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=9124f9a6-aec3-4fbd-8588-fa01f488c4d9 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.11
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.11
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.11
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.11:bd02/20/2014:svnAcer:pnAspireE1-432:pvrV2.11:rvnAcer:rnEA40_HW:rvrV2.11:cvnAcer:ct9:cvrV2.11:
  dmi.product.name: Aspire E1-432
  dmi.product.version: V2.11
  dmi.sys.vendor: Acer

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