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Message #89047
[Bug 1389006] Re: USB mouse and keyboard unresponsive after reboot/last update
Looks like the bios update did not fix the bug, it stared again.
any suggestions ?
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https://bugs.launchpad.net/bugs/1389006
Title:
USB mouse and keyboard unresponsive after reboot/last update
Status in “linux” package in Ubuntu:
Invalid
Bug description:
I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the
mosue and the keyboard becomes unresponsive. I am seeing these
messages in the dmesg.0 file --
[ 1.981066] usb 3-9: Product: DELL USB Laser Mouse
[ 1.981067] usb 3-9: Manufacturer: DELL
[ 1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1.984848] input: DELL DELL USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-9/3-9:1.0/input/input7
[ 1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-0000:00:14.0-9/input0
[ 2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd
[ 2.167857] usb 3-13: device descriptor read/8, error -61
[ 2.287909] usb 3-13: device descriptor read/8, error -61
This started after the last ubuntu-base update.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ramgorur 2588 F.... pulseaudio
/dev/snd/controlC0: ramgorur 2588 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 3 18:04:35 2014
HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed
InstallationDate: Installed on 2014-06-02 (154 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. XPS 8700
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0KWVT8
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:
dmi.product.name: XPS 8700
dmi.sys.vendor: Dell Inc.
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