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Message #89114
[Bug 1348832] Re: e1000e Detected Hardware Unit Hang
Hello all,
this happened right now on my server using 3.13.0-39-generic . The NIC was under I/O due to concurring backups.
In my syslog i found many lines of:
Nov 10 23:21:17 server kernel: [759261.907344] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
Nov 10 23:21:17 server kernel: [759261.907344] TDH <de>
Nov 10 23:21:17 server kernel: [759261.907344] TDT <ed>
Nov 10 23:21:17 server kernel: [759261.907344] next_to_use <ed>
Nov 10 23:21:17 server kernel: [759261.907344] next_to_clean <dc>
Nov 10 23:21:17 server kernel: [759261.907344] buffer_info[next_to_clean]:
Nov 10 23:21:17 server kernel: [759261.907344] time_stamp <10b4f2f76>
Nov 10 23:21:17 server kernel: [759261.907344] next_to_watch <de>
Nov 10 23:21:17 server kernel: [759261.907344] jiffies <10b4f30c5>
Nov 10 23:21:17 server kernel: [759261.907344] next_to_watch.status <0>
Nov 10 23:21:17 server kernel: [759261.907344] MAC Status <40080183>
Nov 10 23:21:17 server kernel: [759261.907344] PHY Status <796d>
Nov 10 23:21:17 server kernel: [759261.907344] PHY 1000BASE-T Status <3800>
Nov 10 23:21:17 server kernel: [759261.907344] PHY Extended Status <3000>
Nov 10 23:21:17 server kernel: [759261.907344] PCI Status <10>
# lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/Ivy Bridge DRAM Controller (rev 09)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 05)
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05)
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5)
00:1c.4 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 (rev b5)
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation C204 Chipset Family LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)
01:00.0 RAID bus controller: Adaptec Series 6 - 6G SAS/PCIe 2 (rev 01)
02:00.0 Ethernet controller: Intel Corporation 82574L Gigabit Network Connection
03:03.0 VGA compatible controller: Matrox Electronics Systems Ltd. MGA G200eW WPCM450 (rev 0a)
any help appreciated.
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https://bugs.launchpad.net/bugs/1348832
Title:
e1000e Detected Hardware Unit Hang
Status in “linux” package in Ubuntu:
Expired
Bug description:
e1000e device on a trusty router/server/etc, up for a few weeks,
stopped responding and went into a "Detected Hardware Unit Hang" loop.
At the time, the interface was under moderate load, about 60mbps
inbound.
[1871400.121801] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
[1871400.121801] TDH <92>
[1871400.121801] TDT <cf>
[1871400.121801] next_to_use <cf>
[1871400.121801] next_to_clean <90>
[1871400.121801] buffer_info[next_to_clean]:
[1871400.121801] time_stamp <11be7959f>
[1871400.121801] next_to_watch <92>
[1871400.121801] jiffies <11be79797>
[1871400.121801] next_to_watch.status <0>
[1871400.121801] MAC Status <80083>
[1871400.121801] PHY Status <796d>
[1871400.121801] PHY 1000BASE-T Status <7800>
[1871400.121801] PHY Extended Status <3000>
[1871400.121801] PCI Status <10>
[1871402.120130] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
[1871402.120130] TDH <92>
[1871402.120130] TDT <cf>
[1871402.120130] next_to_use <cf>
[1871402.120130] next_to_clean <90>
[1871402.120130] buffer_info[next_to_clean]:
[1871402.120130] time_stamp <11be7959f>
[1871402.120130] next_to_watch <92>
[1871402.120130] jiffies <11be7998b>
[1871402.120130] next_to_watch.status <0>
[1871402.120130] MAC Status <80083>
[1871402.120130] PHY Status <796d>
[1871402.120130] PHY 1000BASE-T Status <7800>
[1871402.120130] PHY Extended Status <3000>
[1871402.120130] PCI Status <10>
[1871404.118513] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
[1871404.118513] TDH <92>
[1871404.118513] TDT <cf>
[1871404.118513] next_to_use <cf>
[1871404.118513] next_to_clean <90>
[1871404.118513] buffer_info[next_to_clean]:
[1871404.118513] time_stamp <11be7959f>
[1871404.118513] next_to_watch <92>
[1871404.118513] jiffies <11be79b7f>
[1871404.118513] next_to_watch.status <0>
[1871404.118513] MAC Status <80083>
[1871404.118513] PHY Status <796d>
[1871404.118513] PHY 1000BASE-T Status <7800>
[1871404.118513] PHY Extended Status <3000>
[1871404.118513] PCI Status <10>
[1871405.129366] ------------[ cut here ]------------
[1871405.129374] WARNING: CPU: 0 PID: 0 at /build/buildd/linux-3.13.0/net/sched/sch_generic.c:264 dev_watchdog+0x276/0x280()
[1871405.129375] NETDEV WATCHDOG: eth1 (e1000e): transmit queue 0 timed out
[1871405.129376] Modules linked in: ksplice_vijajns4_vmlinux_new(OF) ksplice_vijajns4(OF) ksplice_ax32i68r_vmlinux_new(OF) ksplice_ax32i68r(OF) ksplice_n4y5yx0j_vmlinux_new(OF) ksplice_n4y5yx0j(OF) nct6775(F) hwmon_vid(F) xt_nat vhost_net vhost macvtap macvlan ip6t_REJECT ipt_REJECT xt_LOG ipt_MASQUERADE xt_TCPMSS iptable_nat nf_nat_ipv4 nf_nat nf_conntrack_ipv6 nf_defrag_ipv6 nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack nf_conntrack xt_tcpudp ip6table_filter ip6_tables iptable_filter ip_tables x_tables sit tunnel4 ip_tunnel bridge stp llc nfsd auth_rpcgss nfs_acl nfs lockd sunrpc fscache jfs dm_multipath scsi_dh x86_pkg_temp_thermal intel_powerclamp kvm_intel kvm ftdi_sio joydev usbserial parport_pc mei_me mei serio_raw ppdev acpi_pad mac_hid coretemp lp parport dm_crypt raid456 async_memcpy async_raid6_recov async_pq async_xor async_tx xor raid6_pq raid1 raid0 multipath linear hid_generic raid10 usbhid hid crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 i915 lrw e1000e gf128mul glue_helper ablk_helper i2c_algo_bit cryptd psmouse ahci drm_kms_helper ptp libahci pps_core video drm [last unloaded: ksplice_vijajns4_vmlinux_old]
[1871405.129434] CPU: 0 PID: 0 Comm: swapper/0 Tainted: GF O 3.13.0-30-generic #54-Ubuntu
[1871405.129435] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./Z97 Pro3, BIOS P1.40 05/23/2014
[1871405.129436] 0000000000000009 ffff88081fa03d98 ffffffff8171a324 ffff88081fa03de0
[1871405.129440] ffff88081fa03dd0 ffffffff810676bd 0000000000000000 ffff8807eeb94000
[1871405.129441] ffff8807ee867c80 0000000000000001 0000000000000000 ffff88081fa03e30
[1871405.129444] Call Trace:
[1871405.129445] <IRQ> [<ffffffff8171a324>] dump_stack+0x45/0x56
[1871405.129453] [<ffffffff810676bd>] warn_slowpath_common+0x7d/0xa0
[1871405.129455] [<ffffffff8106772c>] warn_slowpath_fmt+0x4c/0x50
[1871405.129459] [<ffffffff8163f096>] dev_watchdog+0x276/0x280
[1871405.129461] [<ffffffff8163ee20>] ? dev_graft_qdisc+0x80/0x80
[1871405.129464] [<ffffffff81074226>] call_timer_fn+0x36/0x100
[1871405.129467] [<ffffffff8163ee20>] ? dev_graft_qdisc+0x80/0x80
[1871405.129468] [<ffffffff810751bf>] run_timer_softirq+0x1ef/0x2f0
[1871405.129471] [<ffffffff8106caec>] __do_softirq+0xec/0x2c0
[1871405.129475] [<ffffffff8106d035>] irq_exit+0x105/0x110
[1871405.129478] [<ffffffff8172d0c5>] smp_apic_timer_interrupt+0x45/0x60
[1871405.129482] [<ffffffff8172ba5d>] apic_timer_interrupt+0x6d/0x80
[1871405.129483] <EOI> [<ffffffff815cd232>] ? cpuidle_enter_state+0x52/0xc0
[1871405.129488] [<ffffffff815cd359>] cpuidle_idle_call+0xb9/0x1f0
[1871405.129491] [<ffffffff8101ce9e>] arch_cpu_idle+0xe/0x30
[1871405.129493] [<ffffffff810beb95>] cpu_startup_entry+0xc5/0x290
[1871405.129495] [<ffffffff817087f7>] rest_init+0x77/0x80
[1871405.129499] [<ffffffff81d35f70>] start_kernel+0x438/0x443
[1871405.129502] [<ffffffff81d35941>] ? repair_env_string+0x5c/0x5c
[1871405.129504] [<ffffffff81d35120>] ? early_idt_handlers+0x120/0x120
[1871405.129507] [<ffffffff81d355ee>] x86_64_start_reservations+0x2a/0x2c
[1871405.129509] [<ffffffff81d35733>] x86_64_start_kernel+0x143/0x152
[1871405.129511] ---[ end trace 51d2ab0f0f49c9f7 ]---
[1871405.129517] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
[1871408.464217] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[1872210.451151] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
[1872210.451151] TDH <d0>
[1872210.451151] TDT <fc>
[1872210.451151] next_to_use <fc>
[1872210.451151] next_to_clean <ce>
[1872210.451151] buffer_info[next_to_clean]:
[1872210.451151] time_stamp <11beaad13>
[1872210.451151] next_to_watch <d0>
[1872210.451151] jiffies <11beaaf95>
[1872210.451151] next_to_watch.status <0>
[1872210.451151] MAC Status <80083>
[1872210.451151] PHY Status <796d>
[1872210.451151] PHY 1000BASE-T Status <3800>
[1872210.451151] PHY Extended Status <3000>
[1872210.451151] PCI Status <10>
[1872212.449706] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
[1872212.449706] TDH <d0>
[1872212.449706] TDT <fc>
[1872212.449706] next_to_use <fc>
[1872212.449706] next_to_clean <ce>
[1872212.449706] buffer_info[next_to_clean]:
[1872212.449706] time_stamp <11beaad13>
[1872212.449706] next_to_watch <d0>
[1872212.449706] jiffies <11beab189>
[1872212.449706] next_to_watch.status <0>
[1872212.449706] MAC Status <80083>
[1872212.449706] PHY Status <796d>
[1872212.449706] PHY 1000BASE-T Status <3800>
[1872212.449706] PHY Extended Status <3000>
[1872212.449706] PCI Status <10>
[1872213.452369] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
[1872217.718430] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[1945526.043907] e1000e: eth1 NIC Link is Down
[1945543.935226] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[1945545.975407] e1000e: eth1 NIC Link is Down
[1945548.894443] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[1958330.855525] e1000e: eth1 NIC Link is Down
[1958349.624164] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[1958351.234642] e1000e: eth1 NIC Link is Down
[1958354.397490] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[1965758.988824] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
[1965758.988824] TDH <37>
[1965758.988824] TDT <8d>
[1965758.988824] next_to_use <8d>
[1965758.988824] next_to_clean <37>
[1965758.988824] buffer_info[next_to_clean]:
[1965758.988824] time_stamp <11d4fd4d9>
[1965758.988824] next_to_watch <37>
[1965758.988824] jiffies <11d4fd739>
[1965758.988824] next_to_watch.status <0>
[1965758.988824] MAC Status <80083>
[1965758.988824] PHY Status <796d>
[1965758.988824] PHY 1000BASE-T Status <3800>
[1965758.988824] PHY Extended Status <3000>
[1965758.988824] PCI Status <10>
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Jul 25 14:36 seq
crw-rw---- 1 root audio 116, 33 Jul 25 14:36 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Fri Jul 25 15:27:00 2014
HibernationDevice: RESUME=/dev/mapper/nibbler-swap_1
InstallationDate: Installed on 2012-03-03 (874 days ago)
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Beta amd64 (20120229)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
PciMultimedia:
ProcEnviron:
TERM=screen
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic root=/dev/mapper/hostname-root ro nomdmonddf nomdmonisw nomdmonddf nomdmonisw
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-03-11 (136 days ago)
dmi.bios.date: 05/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: Z97 Pro3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd05/23/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ97Pro3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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References
