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[Bug 1391496] Re: Can not enter password to decrypt disk at boot

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Max Spicer <max.spicer@xxxxxxxxxx>
Date: Tue, 11 Nov 2014 14:00:49 -0000
Reply-to: Bug 1391496 <1391496@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
I can't provide logs due to the fact that this bug occurs at the very
start of the boot process. I'll run apport-collect as requested though.
Please let me know if there is any extra information that I can provide.

** Tags added: apport-collected utopic

** Description changed:

  I have upgraded from Ubuntu 14.04 to 14.10. My whole disk is encrypted
  with luks and since the upgrade I have found I can no longer unlock my
  disk at boot. The enter password screen appears, but typing does not
  cause any characters to appear in the password box. However, if I hit
  ctrl-alt f7 (not sure of the precise function key) I get a black screen
  with a flashing white cursor and I can see the password that I entered.
  This would seem to imply that this is not a problem with the usb
  drivers, as has been reported in other similar bugs. It's as if the
  focus is simply in the wrong place at the time when I need to enter my
  password. Entering the password anyway and pressing enter has no effect.
  
- By using Grub to select the previous kernel, I can then decrypt my disk
- and use the system as normal. The working kernel version is
- 3.13.0-39-generic. The problematic kernel is 3.16.0-24-generic.
+ By using Grub to select the previous kernel, I can then decrypt my disk and use the system as normal. The working kernel version is 3.13.0-39-generic. The problematic kernel is 3.16.0-24-generic.
+ --- 
+ ApportVersion: 2.14.7-0ubuntu8
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC3:  mjs510     3162 F.... pulseaudio
+  /dev/snd/controlC2:  mjs510     3162 F.... pulseaudio
+  /dev/snd/controlC1:  mjs510     3162 F.... pulseaudio
+  /dev/snd/controlC0:  mjs510     3162 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.10
+ HibernationDevice: RESUME=UUID=66fe5f6c-9937-43f3-90ed-9764c8a9a263
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-39-generic root=/dev/mapper/ubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-39-generic N/A
+  linux-backports-modules-3.13.0-39-generic  N/A
+  linux-firmware                             1.138
+ RfKill:
+  
+ Tags:  utopic
+ Uname: Linux 3.13.0-39-generic x86_64
+ UpgradeStatus: Upgraded to utopic on 2014-10-31 (11 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/14/2011
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: SWQ6710H.86A.0049.2011.0314.1053
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: DQ67SW
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: AAG12527-308
+ dmi.chassis.type: 3
+ dmi.modalias: dmi:bvnIntelCorp.:bvrSWQ6710H.86A.0049.2011.0314.1053:bd03/14/2011:svnViglen:pn:pvr:rvnIntelCorporation:rnDQ67SW:rvrAAG12527-308:cvn:ct3:cvr:
+ dmi.sys.vendor: Viglen

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https://bugs.launchpad.net/bugs/1391496

Title:
  Can not enter password to decrypt disk at boot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I have upgraded from Ubuntu 14.04 to 14.10. My whole disk is encrypted
  with luks and since the upgrade I have found I can no longer unlock my
  disk at boot. The enter password screen appears, but typing does not
  cause any characters to appear in the password box. However, if I hit
  ctrl-alt f7 (not sure of the precise function key) I get a black
  screen with a flashing white cursor and I can see the password that I
  entered. This would seem to imply that this is not a problem with the
  usb drivers, as has been reported in other similar bugs. It's as if
  the focus is simply in the wrong place at the time when I need to
  enter my password. Entering the password anyway and pressing enter has
  no effect.

  By using Grub to select the previous kernel, I can then decrypt my disk and use the system as normal. The working kernel version is 3.13.0-39-generic. The problematic kernel is 3.16.0-24-generic.
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC3:  mjs510     3162 F.... pulseaudio
   /dev/snd/controlC2:  mjs510     3162 F.... pulseaudio
   /dev/snd/controlC1:  mjs510     3162 F.... pulseaudio
   /dev/snd/controlC0:  mjs510     3162 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=66fe5f6c-9937-43f3-90ed-9764c8a9a263
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-39-generic root=/dev/mapper/ubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.138
  RfKill:
   
  Tags:  utopic
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: Upgraded to utopic on 2014-10-31 (11 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/14/2011
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: SWQ6710H.86A.0049.2011.0314.1053
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DQ67SW
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG12527-308
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrSWQ6710H.86A.0049.2011.0314.1053:bd03/14/2011:svnViglen:pn:pvr:rvnIntelCorporation:rnDQ67SW:rvrAAG12527-308:cvn:ct3:cvr:
  dmi.sys.vendor: Viglen

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