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[Bug 1391090] Re: ASUS X200MA-CT220H does not resume from suspend

 

Christophe, as per http://www.service.asus.com/#!downloads/c1wax an update to your BIOS is available (502). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-502

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https://bugs.launchpad.net/bugs/1391090

Title:
  ASUS X200MA-CT220H does not resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Sometimes (randomly), my laptop cannot wake up from the suspended to
  ram state.

  It is an ASUS X200MA-CT220H notebook, with ubuntu 14.04.

  When the system hangs on wake, even the caps-lock led does not light up when pressing the key. Looks like the kernel hangs.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gillet     1344 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c6be7fb4-27c2-4cde-bc52-9d2ac9a3b614
  InstallationDate: Installed on 2014-11-05 (5 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. X200MA
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=761a0e49-a1f3-4a40-b624-2c5e8fc321be ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.7
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/04/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X200MA.500
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X200MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.500:bd05/04/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X200MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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