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[Bug 1391908] Re: ASUS X551MA: Ubuntu 14.04 freezes from time to time

 

yustnip, you won't be able to use WiFi with the upstream kernel as the
proprietary driver wasn't built for it, as discussed in
https://wiki.ubuntu.com/Kernel/MainlineBuilds#Problems_installing_an_upstream_kernel
.

However, given the issue you are having is correlated to WiFi usage, let
us hold off on installing a mainline kernel for now, and focus on things
that may be dealt with without borking your WiFi.

Hence, as per http://www.asus.com/us/Notebooks_Ultrabooks/X551MA/HelpDesk/ an update to your BIOS is available (513). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

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https://bugs.launchpad.net/bugs/1391908

Title:
  ASUS X551MA: Ubuntu 14.04 freezes from time to time

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  From time to time without an obvious reason the whole system freezes
  (Ubuntu 14.04 on ASUS X551MA) . A mouse indicator also don't respond.
  Always it was when I was using Internet via Chrome or Firefox or
  Transmission. Of course, maybe it was a mere coincidence.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yustnip    1798 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 12 17:33:58 2014
  HibernationDevice: RESUME=UUID=bb47884b-e476-470a-8454-5700c6a44ad6
  InstallationDate: Installed on 2014-11-05 (7 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b404 Chicony Electronics Co., Ltd
   Bus 001 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X551MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=19058e17-58c8-4adc-824f-eb3c4ed453cc ro quiet splash acpi_osi= vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X551MA.512
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X551MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.512:bd08/12/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X551MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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