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Message #89531
[Bug 1391908] Re: ASUS X551MA: Ubuntu 14.04 freezes from time to time
yustnip, you won't be able to use WiFi with the upstream kernel as the
proprietary driver wasn't built for it, as discussed in
https://wiki.ubuntu.com/Kernel/MainlineBuilds#Problems_installing_an_upstream_kernel
.
However, given the issue you are having is correlated to WiFi usage, let
us hold off on installing a mainline kernel for now, and focus on things
that may be dealt with without borking your WiFi.
Hence, as per http://www.asus.com/us/Notebooks_Ultrabooks/X551MA/HelpDesk/ an update to your BIOS is available (513). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1391908
Title:
ASUS X551MA: Ubuntu 14.04 freezes from time to time
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
From time to time without an obvious reason the whole system freezes
(Ubuntu 14.04 on ASUS X551MA) . A mouse indicator also don't respond.
Always it was when I was using Internet via Chrome or Firefox or
Transmission. Of course, maybe it was a mere coincidence.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: yustnip 1798 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 17:33:58 2014
HibernationDevice: RESUME=UUID=bb47884b-e476-470a-8454-5700c6a44ad6
InstallationDate: Installed on 2014-11-05 (7 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b404 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X551MA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=19058e17-58c8-4adc-824f-eb3c4ed453cc ro quiet splash acpi_osi= vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/12/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551MA.512
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.512:bd08/12/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X551MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References