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Message #89824
[Bug 1392583] Re: bluetooth mouse frequently times out
** Tags added: bios-outdated-a10
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https://bugs.launchpad.net/bugs/1392583
Title:
bluetooth mouse frequently times out
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via
bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the
frequency of the timeouts I'm seeing.
The symptoms are when I don't use my mouse for a while, it seems to go
to sleep, and reasonably frequently when I go to use it again, it
won't wake up for a while, and I see the following in my kernel logs:
[Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout
The solution I've ended up using to get it working again is to stop
the bluetooth service, rmmod the appropriate modules (btusb, hidp,
bluetooth etc), reload them and then restart bluetooth. Sometimes
even this isn't sufficient and it takes a bit to recover.
Please let me know if you need any further information.
Kernel version:
$ uname -r
3.16.0-24-generic
Ubuntu version:
$ lsb_release -rd
Description: Ubuntu 14.10
Release: 14.10
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bradm 4079 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Nov 14 14:31:33 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83
InstallationDate: Installed on 2013-08-19 (451 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. Dell System XPS L322X
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago)
dmi.bios.date: 05/15/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0PJHXN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L322X
dmi.sys.vendor: Dell Inc.
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References