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[Bug 772301] Re: UMTS Modem not working in 11.04

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <772301@xxxxxxxxxxxxxxxxxx>
Date: Sun, 16 Nov 2014 18:52:57 -0000
Reply-to: Bug 772301 <772301@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/772301

Title:
  UMTS Modem not working in 11.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After upgrading to (k)ubuntu 11.04, my UMTS USB Modems stopped
  working.

  The syslog attached is captured with a Huawei K3765, other Huawei modems behave similar (e.g. the E160)
  There is no difference in trying it with KDE or Unity/Gnome
  Booting another kernel did not help either.

  Apr 28 13:27:08 nt60 kernel: [14161.716067] usb 1-2: new high speed USB device using ehci_hcd and address 19
  Apr 28 13:27:09 nt60 kernel: [14161.861816] option 1-2:1.0: GSM modem (1-port) converter detected
  Apr 28 13:27:09 nt60 kernel: [14161.862025] usb 1-2: GSM modem (1-port) converter now attached to ttyUSB0
  Apr 28 13:27:09 nt60 kernel: [14161.862422] option 1-2:1.1: GSM modem (1-port) converter detected
  Apr 28 13:27:09 nt60 kernel: [14161.862528] usb 1-2: GSM modem (1-port) converter now attached to ttyUSB1
  Apr 28 13:27:09 nt60 kernel: [14161.862747] option 1-2:1.2: GSM modem (1-port) converter detected
  Apr 28 13:27:09 nt60 kernel: [14161.862832] usb 1-2: GSM modem (1-port) converter now attached to ttyUSB2
  Apr 28 13:27:09 nt60 modem-manager[958]: <info>  (ttyUSB0) opening serial port...
  Apr 28 13:27:12 nt60 modem-manager[958]: <info>  (ttyUSB0) closing serial port...
  Apr 28 13:27:12 nt60 modem-manager[958]: <info>  (ttyUSB0) serial port closed
  Apr 28 13:27:12 nt60 modem-manager[958]: <info>  (ttyUSB0) opening serial port...
  Apr 28 13:27:12 nt60 modem-manager[958]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2 claimed port ttyUSB0
  Apr 28 13:27:13 nt60 modem-manager[958]: <info>  (ttyUSB0) closing serial port...
  Apr 28 13:27:13 nt60 modem-manager[958]: <info>  (ttyUSB0) serial port closed
  Apr 28 13:27:15 nt60 modem-manager[958]: <info>  (ttyUSB1) opening serial port...
  Apr 28 13:27:15 nt60 modem-manager[958]: <info>  (ttyUSB2) opening serial port...
  Apr 28 13:27:23 nt60 modem-manager[958]: <info>  (ttyUSB1) closing serial port...
  Apr 28 13:27:23 nt60 modem-manager[958]: <info>  (ttyUSB1) serial port closed
  Apr 28 13:27:23 nt60 modem-manager[958]: <info>  (ttyUSB2) closing serial port...
  Apr 28 13:27:23 nt60 modem-manager[958]: <info>  (ttyUSB2) serial port closed
  Apr 28 13:27:23 nt60 modem-manager[958]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2 claimed port ttyUSB1
  Apr 28 13:27:23 nt60 modem-manager[958]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2 claimed port ttyUSB2
  Apr 28 13:27:23 nt60 NetworkManager[954]: <warn> (ttyUSB0): failed to look up interface index
  Apr 28 13:27:23 nt60 NetworkManager[954]: <info> (ttyUSB0): new GSM device (driver: 'option1' ifindex: -1)
  Apr 28 13:27:23 nt60 NetworkManager[954]: <info> (ttyUSB0): exported as /org/freedesktop/NetworkManager/Devices/11
  Apr 28 13:27:23 nt60 NetworkManager[954]: <info> (ttyUSB0): now managed
  Apr 28 13:27:23 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 1 -> 2 (reason 2)
  Apr 28 13:27:23 nt60 NetworkManager[954]: <info> (ttyUSB0): deactivating device (reason: 2).
  Apr 28 13:27:23 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 2 -> 3 (reason 0)
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) starting connection 'Netzclub - Internet'
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 3 -> 4 (reason 0)
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
  Apr 28 13:27:25 nt60 NetworkManager[954]: <warn> GSM modem enable failed: (32) SIM PIN required
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 4 -> 6 (reason 0)
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 6 -> 4 (reason 0)
  Apr 28 13:27:25 nt60 NetworkManager[954]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
  Apr 28 13:27:25 nt60 NetworkManager[954]: <warn> GSM modem enable failed: (32) SIM PIN required
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  (ttyUSB0) opening serial port...
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  Modem /org/freedesktop/ModemManager/Modems/8: unlock no longer required
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  Modem /org/freedesktop/ModemManager/Modems/8: # unlock retries is 0
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  (ttyUSB0) closing serial port...
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  (ttyUSB0) serial port closed
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  (ttyUSB0) opening serial port...
  Apr 28 13:27:25 nt60 modem-manager[958]: <info>  Modem /org/freedesktop/ModemManager/Modems/8: state changed (disabled -> enabling)
  Apr 28 13:27:27 nt60 modem-manager[958]: <info>  Modem /org/freedesktop/ModemManager/Modems/8: state changed (enabling -> enabled)
  Apr 28 13:27:27 nt60 NetworkManager[954]: <info> WWAN now enabled by management service
  Apr 28 13:27:27 nt60 modem-manager[958]: <info>  Modem /org/freedesktop/ModemManager/Modems/8: state changed (enabled -> searching)
  Apr 28 13:27:33 nt60 kernel: [14186.206712] option: option_instat_callback: error -71
  Apr 28 13:27:33 nt60 kernel: [14186.398728] option: option_instat_callback: error -71
  Apr 28 13:27:33 nt60 kernel: [14186.590735] option: option_instat_callback: error -71
  Apr 28 13:27:34 nt60 kernel: [14186.782730] option: option_instat_callback: error -71
  Apr 28 13:27:34 nt60 kernel: [14186.974764] option: option_instat_callback: error -71
  Apr 28 13:27:34 nt60 kernel: [14187.166790] option: option_instat_callback: error -71
  Apr 28 13:27:34 nt60 kernel: [14187.358782] option: option_instat_callback: error -71
  Apr 28 13:27:34 nt60 kernel: [14187.550821] option: option_instat_callback: error -71
  Apr 28 13:27:34 nt60 kernel: [14187.742833] option: option_instat_callback: error -71
  Apr 28 13:27:35 nt60 kernel: [14187.934824] option: option_instat_callback: error -71
  Apr 28 13:27:35 nt60 kernel: [14188.126855] option: option_instat_callback: error -71
  Apr 28 13:27:35 nt60 kernel: [14188.318855] option: option_instat_callback: error -71
  Apr 28 13:27:35 nt60 kernel: [14188.510868] option: option_instat_callback: error -71
  Apr 28 13:27:35 nt60 kernel: [14188.702883] option: option_instat_callback: error -71
  Apr 28 13:27:36 nt60 kernel: [14188.894926] option: option_instat_callback: error -71
  Apr 28 13:27:36 nt60 kernel: [14189.086932] option: option_instat_callback: error -71
  Apr 28 13:27:36 nt60 kernel: [14189.278947] option: option_instat_callback: error -71
  Apr 28 13:27:36 nt60 kernel: [14189.470962] option: option_instat_callback: error -71
  Apr 28 13:27:36 nt60 kernel: [14189.662984] option: option_instat_callback: error -71
  Apr 28 13:27:37 nt60 kernel: [14189.855006] option: option_instat_callback: error -71
  Apr 28 13:27:37 nt60 kernel: [14190.047020] option: option_instat_callback: error -71
  Apr 28 13:27:37 nt60 kernel: [14190.239008] option: option_instat_callback: error -71
  Apr 28 13:27:37 nt60 modem-manager[958]: <info>  (ttyUSB0) closing serial port...
  Apr 28 13:27:37 nt60 modem-manager[958]: <info>  (ttyUSB0) serial port closed
  Apr 28 13:27:37 nt60 kernel: [14190.317982] usb 1-2: USB disconnect, address 19
  Apr 28 13:27:37 nt60 kernel: [14190.318160] option: option_instat_callback: error -108
  Apr 28 13:27:37 nt60 kernel: [14190.318380] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
  Apr 28 13:27:37 nt60 kernel: [14190.318406] option 1-2:1.0: device disconnected
  Apr 28 13:27:37 nt60 kernel: [14190.318575] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
  Apr 28 13:27:37 nt60 kernel: [14190.318611] option 1-2:1.1: device disconnected
  Apr 28 13:27:37 nt60 kernel: [14190.318770] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
  Apr 28 13:27:37 nt60 kernel: [14190.318805] option 1-2:1.2: device disconnected
  Apr 28 13:27:37 nt60 NetworkManager[954]: <warn> GSM connection failed: (32) Serial port is now closed
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 4 -> 9 (reason 1)
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> Marking connection 'Netzclub - Internet' invalid.
  Apr 28 13:27:37 nt60 NetworkManager[954]: <warn> Activation (ttyUSB0) failed.
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 9 -> 3 (reason 0)
  Apr 28 13:27:37 nt60 modem-manager[958]: <info>  (tty/ttyUSB1): released by modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): deactivating device (reason: 0).
  Apr 28 13:27:37 nt60 modem-manager[958]: <info>  (tty/ttyUSB0): released by modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2
  Apr 28 13:27:37 nt60 modem-manager[958]: <info>  Modem /org/freedesktop/ModemManager/Modems/8: state changed (searching -> disabled)
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> Policy set 'Auto eth0' (eth0) as default for IPv4 routing and DNS.
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> Policy set 'Auto eth0' (eth0) as default for IPv4 routing and DNS.
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): now unmanaged
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 3 -> 1 (reason 36)
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): cleaning up...
  Apr 28 13:27:37 nt60 NetworkManager[954]: <info> (ttyUSB0): taking down device.
  Apr 28 13:27:37 nt60 kernel: [14190.588066] usb 1-2: new high speed USB device using ehci_hcd and address 20
  Apr 28 13:27:37 nt60 kernel: [14190.725060] option 1-2:1.0: GSM modem (1-port) converter detected
  Apr 28 13:27:37 nt60 kernel: [14190.725217] usb 1-2: GSM modem (1-port) converter now attached to ttyUSB0
  Apr 28 13:27:37 nt60 kernel: [14190.725415] option 1-2:1.1: GSM modem (1-port) converter detected
  Apr 28 13:27:37 nt60 kernel: [14190.725508] usb 1-2: GSM modem (1-port) converter now attached to ttyUSB1
  Apr 28 13:27:37 nt60 kernel: [14190.725745] option 1-2:1.2: GSM modem (1-port) converter detected
  Apr 28 13:27:37 nt60 kernel: [14190.725840] usb 1-2: GSM modem (1-port) converter now attached to ttyUSB2
  Apr 28 13:27:38 nt60 modem-manager[958]: <info>  (ttyUSB0) opening serial port...
  Apr 28 13:27:41 nt60 modem-manager[958]: <info>  (ttyUSB0) closing serial port...
  Apr 28 13:27:41 nt60 modem-manager[958]: <info>  (ttyUSB0) serial port closed
  Apr 28 13:27:41 nt60 modem-manager[958]: <info>  (ttyUSB0) opening serial port...
  Apr 28 13:27:41 nt60 modem-manager[958]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2 claimed port ttyUSB0
  Apr 28 13:27:42 nt60 modem-manager[958]: <info>  (ttyUSB0) closing serial port...
  Apr 28 13:27:42 nt60 modem-manager[958]: <info>  (ttyUSB0) serial port closed
  Apr 28 13:27:44 nt60 modem-manager[958]: <info>  (ttyUSB2) opening serial port...
  Apr 28 13:27:44 nt60 modem-manager[958]: <info>  (ttyUSB1) opening serial port...
  Apr 28 13:27:51 nt60 modem-manager[958]: <info>  (ttyUSB2) closing serial port...
  Apr 28 13:27:51 nt60 modem-manager[958]: <info>  (ttyUSB2) serial port closed
  Apr 28 13:27:51 nt60 modem-manager[958]: <info>  (ttyUSB1) closing serial port...
  Apr 28 13:27:51 nt60 modem-manager[958]: <info>  (ttyUSB1) serial port closed
  Apr 28 13:27:51 nt60 modem-manager[958]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2 claimed port ttyUSB2
  Apr 28 13:27:51 nt60 modem-manager[958]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2 claimed port ttyUSB1
  Apr 28 13:27:51 nt60 NetworkManager[954]: <warn> (ttyUSB0): failed to look up interface index
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> WWAN now disabled by management service
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> (ttyUSB0): new GSM device (driver: 'option1' ifindex: -1)
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> (ttyUSB0): exported as /org/freedesktop/NetworkManager/Devices/12
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> (ttyUSB0): now managed
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 1 -> 2 (reason 2)
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> (ttyUSB0): deactivating device (reason: 2).
  Apr 28 13:27:51 nt60 NetworkManager[954]: <info> (ttyUSB0): device state change: 2 -> 3 (reason 0)

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